Zomoto online food delivery

A

aakash achu

New member
Seller Name
Mysore dhonne biryani
Company Name
Mysore dhonne biryani
Product Name
Chicken and mutton dhonne biryani
Website Name
Zomoto
Customer Care Number
7337712666
Loss Amount
700
Ratings
3.00 star(s)
Opposite Party Address
Nadanahalli,
KSRTC Layout
Mysore 570028
I have ordered 2dhonne biriyani through zomoto but I have received only one the same thing happened before also but there is mo proper response,,,if I call delivery partner they will tell to call resturant partner,,,if I call resturant partner they will tell to raise complaint on delivery partner,,,what is the use of doing like this,,,no proper response from Zomoto unable to speak to executive,,,i need my money back please help me in this issue
 
Hello @aakash achu

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Food Not delivered but payment done'

Hello @Pankaj

I'm sorry to hear about your experience with Zomato regarding order ID 6842707763, where the food was marked as delivered despite not being received, and your refund requests have gone unanswered. This situation constitutes a deficiency in service under the Consumer Protection Act, 2019.

Process to File Consumer Complaint Against Zomato & Get Refund​

Follow the process of filing complaint to get refund from Zomato.

📝 Summary of Your Complaint Against Zomato​

  • Order ID: 6842707763
  • Date: May 2, 2025
  • Items Ordered...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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