I ordered from zomato at 0014 exact it indicated that they will deliver my food in 30 mins delivery partner was nearby my location when I called him and he didn’t respond after some time the delivery map was showing that he left without ordering and when I tried to complain on zomato customer care they it was a computer who was replying and for 2 hrs it kept saying that there is no delay from our side and I requested them to provide me a human agent who will be there to assist me but it refused and kept saying that there is no delay such a irritating experience also my order was prepaid
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
HI Sir,
I have ordered some food through Zomato against order id - 6842707763 on 2nd of May and payment for the same was done at time of ordering but my food was still not delivered whereas on Zomato app its showing food delivered. Even after complaining multiple times i didn't received my money back from Zomato. Kindly take necessary action and get my fund refund immediately.
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