Zomato delivery service is awfull and customer care doesn’t even care

Neha patil

New member
Seller Name
Gina cakes
Company Name
Zomato
Product Name
Chocolate tub and donut
Website Name
Zomato
Customer Care Number
Not recieved an
Loss Amount
271
Ratings
1.00 star(s)
I ordered from zomato at 0014 exact it indicated that they will deliver my food in 30 mins delivery partner was nearby my location when I called him and he didn’t respond after some time the delivery map was showing that he left without ordering and when I tried to complain on zomato customer care they it was a computer who was replying and for 2 hrs it kept saying that there is no delay from our side and I requested them to provide me a human agent who will be there to assist me but it refused and kept saying that there is no delay such a irritating experience also my order was prepaid
 

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