Shambhavi Sinha
New member
- Seller Name
- Zivame
- Company Name
- Zivame
- Product Name
- Zivame Double Layered Non Wired Medium Coverage Strapless Bra
- Customer Care Number
- 08040245577
- Loss Amount
- 234
- Ratings
- Opposite Party Address
- AECS layout, Bengaluru
This complaint is regarding Zivame order number: 736681241, ticket number raised on Zivame : 9790591151777
. I placed an order through their website on 22nd September 2026 and it got delivered to me on 26th September 2026. It was a prepaid order. However on their website it is still showing as shipped and everyday the date of delivery keeps moving 2-3 days ahead. The product fitting is not good and I wanted to return it which I am not able to do as their website is not showing it as delivered. So, I called their support channel multiple times and everytime I am being told that your issue is being escalated, please wait for 72 hours. Everyday I am looking at their website if the product is marked delivered, so that I can place my return request and get back my money. It has been almost a month. Please assist me here, their support service is very frustrating and feels like consumer is getting scammed. I have attached the screenshot as well.
. I placed an order through their website on 22nd September 2026 and it got delivered to me on 26th September 2026. It was a prepaid order. However on their website it is still showing as shipped and everyday the date of delivery keeps moving 2-3 days ahead. The product fitting is not good and I wanted to return it which I am not able to do as their website is not showing it as delivered. So, I called their support channel multiple times and everytime I am being told that your issue is being escalated, please wait for 72 hours. Everyday I am looking at their website if the product is marked delivered, so that I can place my return request and get back my money. It has been almost a month. Please assist me here, their support service is very frustrating and feels like consumer is getting scammed. I have attached the screenshot as well.