Zepto scamming from fake discount vouchers.

Ayushkr2409

New member
Seller Name
Zepto
Company Name
Zepto
Product Name
Coca cola, Marlboro advance compact.
Website Name
Zepto app
Customer Care Number
NIL
Loss Amount
2500
Ratings
1.00 star(s)
Opposite Party Address
Zepto headquarters, Sarjapur, Bangalore
Zepto is scamming customers and in certain way that it couldn’t be noticed that much as it is giving away vouchers. It used to, but for now they don’t apply that discount on it like if you’re using one ₹125 voucher. It will only discount like ₹30-₹40 from it, which is like totally a fraud or scam. I’m submitting some screenshots which will show how to uses irrelevant amounts to show the bill pretty much high. After that applying the voucher. Also it will cost it only ₹30-₹40 from a voucher of ₹125, which is used to not done by the Zepto. The screenshot submitted above would cost anywhere around ₹160-170 max due to only ₹135 billing but even after adding the voucher of ₹125, it’s getting overall ₹134 payable, like ₹1 discount for who?! If it’s showing ₹125. I’ve ordered so much from it trusting it but now it’s scamming, I’ve lost around ₹2.5k until I noticed this. I want a compensation of atleast ₹10lacs for this kind of misleading and fraudulent act, which will make them remember not to repeat and play with people around and fool them luring by vouchers.
 

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Hello @Ayushkr2409

We understand your concern regarding the discount and appreciate you bringing this to our attention. However, we kindly request you to go through the Terms and Conditions (T&C) related to the discount offer.

Sometimes, important details regarding the discount amount, eligibility, and redemption process are mentioned in the T&C, and missing them may lead to confusion. We recommend reviewing the T&C carefully to understand the offer details completely.

If you still have any questions after reading the T&C, feel free to reach out — we’ll be happy to assist you further.

Warm regards,
Thanks
 
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