Zepto delayed my order for 90 minutes and then cancelled

Komal Godambe

New member
Company Name
Zepto
Product Name
Grocery delivery
Loss Amount
5
Ratings
1.00 star(s)
The app confirmed my order at 8:02 pm on 2nd April 2026. The order kept delaying even after 25 minutes.

It wal highlighted that it is a high demand period so slight delay should be expected and I was patient.

But at 9:43 even after contless updates on zepto customer care and promising the delivery the app has cancelled my ordered wasting my hours.

And this is not even the first time.

I have attached screenshots to show ordered time and time of cancellation by Zepto.
 

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