Wrong item delivered and customer care also not responding

pavan reddy

pavan reddy

New member
Seller Name
Suhana Creations
Company Name
Suhana Creations
Product Name
Noor anarkali set
Website Name
Suhanacreation.com
Customer Care Number
8401414781
Loss Amount
1200
Ratings
1.00 star(s)
Opposite Party Address
Physical address: No:111 Buckingham Garden, 22/65 Nowroji Road, 600031 Chennai TN, India.
Hi,

I ordered a dress to surprise my friend birthday, I ordered it from suhana creations. I ordered white creamy dress and they have delivered black colour used piece, when I tried to contact customer care , they are not responding.

Their details:
Trade name: Suhanacreation.com

Phone number: 8401414781

Email: suhanacreation.help@gmail.com

Physical address: No:111 Buckingham Garden, 22/65 Nowroji Road, 600031 Chennai TN, India.
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Hello @pavan reddy

Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

National Payments Corporation of India (NPCI) - Enabling digital payments in India

National Payments Corporation of India is an Umbrella Organisation that facilitates services like UPI Payment, Bharat Bill Pay, RuPay Card, FASTag, NACH, UPI & Adhaar Based Digital Payments in India. Know More.
www.npci.org.in www.npci.org.in

Step 2
File an Online complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide

If they receive too many complaint, they will instantly banned the website and the payment gateway.
 
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