Wrong and Damaged Product Received

Seller Name
Suhana
Company Name
Suhanacreation
Product Name
Surili Suit Set
Website Name
https://suhanacreation.com/
Customer Care Number
84014 14781
Loss Amount
1100
Ratings
1.00 star(s)
Opposite Party Address
Shreshta Bhavan,near kalari temple,kottekad,thrissur
680013 Thrissur KL
India
+91 75580 76010
Company Name: Suhana Creation
Product Name: Surili Suit Set
Mode of Purchase: Online
Nature of Complaint: Wrong and Damaged Product Received


Complaint Details:


I purchased a Surili Suit Set from Suhana Creation through online mode. However, upon delivery, I found that the wrong product was sent, and the product received was also torn/defective, making it completely unusable.


The product was delivered in a damaged condition, which indicates poor quality control and negligence in dispatch. Sending an incorrect as well as damaged product is unacceptable, especially after full payment.

The issue was noticed immediately after delivery. Such actions clearly amount to deficiency in service and unfair trade practice under the Consumer Protection Act.

This experience has caused me considerable inconvenience and disappointment.

Relief Sought:
  • Full refund of the amount paid

I request the concerned authority to kindly take appropriate action against the seller and help me obtain a fair resolution at the earliest.


Thanking You
 

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