Prasanth Kumar Vadlamani
New member
- Dealer Name
- Jio Air Fiber Hyderabad
- Company Name
- Jio
- Customer Care Number
- 18008969999
- Loss Amount
- 5000
- Ratings
- Opposite Party Address
- Jio Air Fiber
Subject: Grievance regarding drastically low internet speed and lack of technical support – JioFiber ID / Account No: [410687638544, if available] (Reference No: SR000035Y78AH)
I am writing to formally lodge a complaint regarding my JioFiber Wi-Fi connection.
I recently subscribed to your service and purchased a premium recharge plan that promises an internet speed of 300 Mbps. However, I am currently receiving an actual speed of only around 5 Mbps, which is far below the promised bandwidth I am paying for.
Due to this incredibly poor internet performance, I am facing significant inconvenience and disruptions during my daily internet-related activities and online services.
Key Issues:
Severe Speed Drop: Paying for 300 Mbps but receiving a mere 5 Mbps.
No Resolution: I have already contacted your customer service team and reported this issue, but no proper service or technical support has been provided so far.
My Request: I request an immediate resolution to this internet speed issue and proper technical support to ensure that the promised 300 Mbps speed is delivered to my connection without further delay.
Regards,
Prasanth Kumar
I am writing to formally lodge a complaint regarding my JioFiber Wi-Fi connection.
I recently subscribed to your service and purchased a premium recharge plan that promises an internet speed of 300 Mbps. However, I am currently receiving an actual speed of only around 5 Mbps, which is far below the promised bandwidth I am paying for.
Due to this incredibly poor internet performance, I am facing significant inconvenience and disruptions during my daily internet-related activities and online services.
Key Issues:
Severe Speed Drop: Paying for 300 Mbps but receiving a mere 5 Mbps.
No Resolution: I have already contacted your customer service team and reported this issue, but no proper service or technical support has been provided so far.
My Request: I request an immediate resolution to this internet speed issue and proper technical support to ensure that the promised 300 Mbps speed is delivered to my connection without further delay.
Regards,
Prasanth Kumar