suryaprakash1492
New member
- Dealer Name
- Jio fiber
- Company Name
- JIO
- Customer Care Number
- 18008969999
- Loss Amount
- 2200
- Ratings
- Opposite Party Address
- Jio
Jio Support Team,
I am extremely disappointed and frustrated with the poor service and complete lack of response regarding my Jio Fiber connection (04431618508).
My internet connection has been non-functional for the past 4 days, and despite making multiple calls to customer support, I have not received any meaningful update or resolution. Every time I contact support, I am only given assurances, but no concrete action has been taken.
To make matters worse, I raised a service request yesterday (Request ID: SR00003DTXYX), yet no engineer has been assigned so far. This level of delay is completely unacceptable, especially for a paid service that customers rely on for work and personal use.
I have already renewed/recharged the connection in good faith, expecting uninterrupted service. However, Jio has failed to provide even basic support to resolve this prolonged outage. Had I known the service quality would be this poor, I would have seriously considered disconnecting the service altogether.
This issue has caused significant inconvenience and disruption, and I am no longer willing to accept generic responses or repeated delays. I demand that this complaint be treated as a HIGH PRIORITY ESCALATION and that an engineer be assigned immediately to restore my connection without any further excuses.
If the issue is not resolved promptly, I will be forced to escalate this matter further through higher customer grievance channels and consider discontinuing the service.
I expect an immediate response with a clear resolution timeline.
Jio Fiber Number: 04431618508
Service Request ID: SR00003DTXYX
Regards,
Suryaprakash Kumar
I am extremely disappointed and frustrated with the poor service and complete lack of response regarding my Jio Fiber connection (04431618508).
My internet connection has been non-functional for the past 4 days, and despite making multiple calls to customer support, I have not received any meaningful update or resolution. Every time I contact support, I am only given assurances, but no concrete action has been taken.
To make matters worse, I raised a service request yesterday (Request ID: SR00003DTXYX), yet no engineer has been assigned so far. This level of delay is completely unacceptable, especially for a paid service that customers rely on for work and personal use.
I have already renewed/recharged the connection in good faith, expecting uninterrupted service. However, Jio has failed to provide even basic support to resolve this prolonged outage. Had I known the service quality would be this poor, I would have seriously considered disconnecting the service altogether.
This issue has caused significant inconvenience and disruption, and I am no longer willing to accept generic responses or repeated delays. I demand that this complaint be treated as a HIGH PRIORITY ESCALATION and that an engineer be assigned immediately to restore my connection without any further excuses.
If the issue is not resolved promptly, I will be forced to escalate this matter further through higher customer grievance channels and consider discontinuing the service.
I expect an immediate response with a clear resolution timeline.
Jio Fiber Number: 04431618508
Service Request ID: SR00003DTXYX
Regards,
Suryaprakash Kumar