Sonia Kagale
New member
- Hotel Name
- Three monkeys brew pub
- Website Name
- https://www.threemonkeys.pub/
- Customer Care Number
- 9606451603
- Loss Amount
- 480
- Ratings
In Three monkeys brew pub Gopalan signature mall, last night i had been out with friends where i ordered a mushroom pizza. As i am a vegetarian, i specifically asked for veg options and selected this. When waiter delivered the order she mentioned here is your mushroom pizza. So i took a slice and had couple of bites. That's when she came back and said we gave you a non veg pizza.
She apologized for the mistake but i asked to talk to manager. When the floor manager came, he started talking rudely and asked if he can compensate by giving us some shots. When i was talking to him he ignored me and started talking to one of male friends and asked him to convince me. The behaviour was outrageous. That's when i asked him to call his higher up, he said he is not available, even though the guy was infront of me attending other customers.
At the end the chef came and apologised for the mistake. But this blunder was too much to take. I am a vegetarian who was served wrong food. This is hurting my beliefs.
She apologized for the mistake but i asked to talk to manager. When the floor manager came, he started talking rudely and asked if he can compensate by giving us some shots. When i was talking to him he ignored me and started talking to one of male friends and asked him to convince me. The behaviour was outrageous. That's when i asked him to call his higher up, he said he is not available, even though the guy was infront of me attending other customers.
At the end the chef came and apologised for the mistake. But this blunder was too much to take. I am a vegetarian who was served wrong food. This is hurting my beliefs.