Hi,
My order ID is OD336696198425166100
I ordered Wakefit spinescence Ortho classic mattress for my back pain relief (as per description its good for ortho related issues) but its not comfortable to me, My pain is increased rather then relief. Its delivered on 7/2/2026 and till date not able to sleep properly.
We buy mattress for peaceful sleep but i think i purchase restless follow up instead of peaceful sleep.
When i registered complaint they assigned their eng. to check the product but without visit he closed the complaint again i raised again he closed without visit.
Day before yesterday i received call from flipkart that due to your health issue we are considering return but yesterday again i received call that we can not consider quality related issue so we cancel your return request.
I wrote mail to their Nodel officer but his email ID is not valid.
Thanks
K K Sharma
9929688988