Urgent Resolution Required Escalation Request for Order Issue - Flipkart

Sir, I understand the warranty aspect, but that doesn't mean you can send a dead unit. It wasn't an open-box delivery where I could have inspected the product before accepting it. Now I want my refund; otherwise, I will file a complaint against both the seller and Flipkart. Order #OD438641801618767100 & my contact no 8368007082
 
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Order no OD438727743047974100 I am try to return this order many time but my request is automatically cancelled by time filpkart team. When I have right to return in my return period why you cancel it kindly call me
 
I have ordered 397 rs of order in the morning today and flipkart minut delivery boy is coming at my doorstep then I give him 500 rs in the morning and delivery boy said ill send you 103 rs back through paytm but he did not send me and walk away from my home and I was explaining everything in the morning time to there team but they could not resolve my issue even delivery boy is not picking up there call since morning and flipkart customer support said that please call in morning again what the he'll kind of support from filpkart team such dumb staff that have...
I suggest don't buy anything product from filpkart
 
To the Grievance Officer,

I am writing to formally raise a serious complaint regarding my recent order for the Apple iPhone 17 (Black, 256 GB) under Order ID #OD438873962516572100.

This is the fifth time I have attempted to place this order; previous attempts were canceled, and I finally placed this one using my office address. The full amount of ₹82,573 has already been paid. Although the order status currently displays "Arriving today by 11 pm" / "Order Confirmed", the timeline shows that the item is still not shipped, and customer support has asked me to wait 48 hours for confirmation.

Being asked to wait 48 hours after full payment, especially after multiple previous cancellations, is extremely frustrating and unacceptable. I need a clear, binding confirmation on whether my order will be fulfilled and shipped immediately, or if it is at risk of being canceled again.

Complaint / Ticket ID from support call: IN26101412123151576501

Please investigate this matter urgently and provide a definitive status update.

Regards,
Tejesh Naik
9773030906
 
Order id- OD437761393489908100 product 13 june out of delivery par mere pass deliver nahi huya aj 15 june ho geya par abhi tak koi solution nahi mila or n hi kisi n contact Kiya
Customer care pe complaint bhi ki par koi response nahi or payment sari cut ho gayi emi bhi cut gi or order cancel bhi nahi kar rahe
very poor service by flipkart
 
ORDER ID
OD438815771833333100

CROCS Unisex Clogs

I have order the crocs sandal, ITS SIZE"9"MEN AND ITS COLOUR IS BROWN (TRUFFLE). But I have frequently receiving this grey color bayaband crocs.and it's not the I am receiving wrong product I order and replacement for 3times and I have register the complaint for three times but there is no proper response. I am deeply anguished by flipkart.if there is a correct product dispatch it or don't send that product and please return my payment.

The fault is fully on Flipkart side they updated the wrong product image and name. Recently October 20,2026 they add correct product detailsScreenshot_20261022-180408_Chrome.pngthis is what I ordered Screenshot_20261022-181118_Chrome.pngbut I received is this grey bayaband
 
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I am writing to escalate my unresolved complaint regarding Order ID OD4388157718333333100 for Crocs Unisex Clogs, Size 9, in Brown (Truffle).

I ordered the classic brown Crocs, but I repeatedly received grey Crocs instead of the product I ordered. I have already requested replacements three times and registered complaints on multiple occasions, but the issue remains unresolved.

To make matters worse, my latest replacement request was cancelled without my knowledge or consent. The app now shows the replacement as cancelled, and I am unable to proceed because the return period has ended. I never requested this cancellation.

I also believe that the product listing on Flipkart previously displayed an incorrect product image and name.Recently, the product details were updated to reflect the correct information. This raises serious concerns about the accuracy of the listing and the repeated delivery of the wrong product.

I have made several attempts to resolve this issue through customer support, but I have not received a satisfactory resolution. This experience has caused me considerable inconvenience and frustration.I no longer wish to pursue another replacement.If this issue is not resolved promptly, I will escalate the matter through the appropriate consumer grievance authorities.

I expect a written response and confirmation of my full refund.
 

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Title: Complaint Against Flipkart for Order Marked as Delivered but Product Not Received – Request for Refund or Redelivery

Dear Sir/Madam,

I would like to raise a formal complaint against Flipkart regarding the non-delivery of my order, which has been incorrectly marked as delivered.

I placed an order on Flipkart and was contacted by the delivery partner. Believing that my order was being delivered, I shared the OTP over the phone. However, I later discovered that the product had not been delivered to me, and nobody at my address had received it.

Despite the order being marked as delivered, I have not received the product. This has caused me considerable inconvenience and concern because I trusted the delivery process and shared the OTP in good faith.

I request Flipkart to investigate this matter, verify the delivery partner's actions, and provide a proper resolution. I expect Flipkart to do either of the following:

  1. Arrange immediate delivery of the product I ordered.
  2. Provide a full refund if the product cannot be delivered.
I also request Flipkart not to reject or close my complaint merely because the order status shows “Delivered.” The actual delivery of the product needs to be verified.

I request the concerned grievance team to intervene and resolve this issue promptly. If Flipkart fails to provide a satisfactory resolution, I may consider approaching the appropriate consumer grievance redressal authority.

Order ID: OD338894024701381100
Product Name: ATEEFA HOME DECOR(REVOVLING STORAGE RACK VEGETABLE KITCHEN RACK IRON KITCHEN TROLLEY)
Order Date: 15/10/2026

I hope this complaint will be taken seriously and that I will receive a fair resolution.

Thank you.

Regards,
An aggrieved Flipkart customer
 
OD438955318213509100

Dear Flipkart Grievance

I am writing to raise a formal complaint regarding the poor delivery service provided by Flipkart and its delivery partner, Ekart Logistics.

My mobile phone order was scheduled for delivery on 24 October 2026. On the scheduled date, the order status changed to “Out for Delivery.” However, when I tried to contact the delivery executive, he did not answer my calls and made no attempt to contact me regarding the delivery.

I contacted Flipkart Customer Care twice to report the issue. On both occasions, I was assured that my order would definitely be delivered on 24 October before 11:00 PM. Despite these assurances, the delivery status was suddenly changed to “Delivery Rescheduled,” with the new delivery date shown as 25 October.

When I contacted Customer Care again, I was informed that nothing could be done at that moment and that I would have to wait another 24 hours. This response is unacceptable, especially after I was repeatedly assured that the order would be delivered on the promised date.

This experience demonstrates a serious failure in delivery service, communication, and customer support. The delivery executive’s failure to answer calls or contact me, combined with the contradictory assurances from Customer Care, has caused unnecessary inconvenience and frustration.

I hereby request the following actions:

1. Cancel my mobile phone order immediately. I no longer wish to receive this product.

2. Issue a full refund of the amount paid, without unnecessary delays or cancellation charges.

3. Permanently delete my Flipkart account associated with my registered mobile number, subject to applicable legal and record-retention requirements.

4. Provide written confirmation of the order cancellation, refund initiation, and account deletion request.

5. Investigate the conduct of the delivery executive and the handling of my complaint by Customer Care, and take appropriate corrective action.

I do not wish to continue using Flipkart’s services following this experience. I expect my grievance to be handled seriously and resolved promptly rather than receiving another generic response asking me to wait.

Please treat this email as a formal escalation to the Grievance Officer and provide me with a complaint or reference number along with a written response.

Registered Mobile Number: 6301876662
Order Date: As per your records
Scheduled Delivery Date: 24 October 2026
Rescheduled Delivery Date: 25 October 2026
Issue: Failed delivery, non-responsive delivery executive, misleading delivery assurances, order cancellation, refund, and permanent account deletion.

I look forward to your prompt action and written confirmation.

Regards,
Flipkart Customer
 
Dear Flipkart’s customer care,

We have yet to receive the delivery of our refrigerator; this represents a major instance of negligence on the part of Flipkart. I have sent numerous emails and made several calls to Flipkart’s customer care, yet they have failed to address my complaint. This is highly regrettable.
This is a very unprofessional approach from your end.

THE ORIGINAL CUSTOMER HAS LOST FAITH IN FLIPKARTS
 
Dear Flipkart Customer Support Team,

I am writing to express my serious dissatisfaction and frustration regarding the repeated delays in the delivery of my order.

Order Details:

Product: Crompton CARE 25 LITRE 25 L Storage Water Geyser
Order ID: OD438904019547861100
Order Date: 17th October 2026
Original Expected Delivery Date: 29th October 2026
I placed this order on 17th October 2026, and the original expected delivery date was 29th October 2026. However, I subsequently changed the delivery date to 30th October 2026. Despite this, the expected delivery date was automatically changed to 3rd November 2026 without any satisfactory explanation.

Unfortunately, even after these repeated changes, my order has still not been delivered. The latest expected delivery date is now showing as 5th November 2026.

This repeated postponement of the delivery date without a proper explanation is extremely disappointing and has caused me considerable inconvenience, frustration and mental stress.

I want to make it absolutely clear that 5th November 2026 is the final deadline for delivering this order. I will be available at the delivery address only until this date. After 5th November, I will no longer be available at the given delivery address.

Therefore, I request Flipkart to:

Ensure that my order is delivered positively on or before 5th November 2026.
Treat this complaint as urgent and escalate it to the concerned delivery and logistics team.
Provide a clear and confirmed update regarding the delivery status.
Ensure that no further delivery date extensions or unnecessary postponements occur.
If Flipkart fails to deliver my order by 5th November 2026, I will be compelled to cancel the order and escalate the matter by filing a formal complaint with the appropriate Consumer Disputes Redressal Commission (Consumer Court) for the deficiency in service, repeated delivery delays and the mental harassment and inconvenience caused to me.

I expect Flipkart to take this complaint seriously and resolve the matter within the specified deadline rather than providing another revised delivery date.

I look forward to your immediate response and confirmation.

Regards
YOGENDRA
Customer Order ID: OD438904019547861100
 
Hello Flipkart Support,

I am trying to update my email address on my Flipkart account, but I receive the error message: “This email is already associated with another Flipkart account.”

I have only one Flipkart account and do not know which other account is linked to my email address. Due to this issue, I am unable to complete my laptop purchase.

Please investigate this issue and help me update my email address on my current account.

Thank you.

Shekhar Dayaram Deshbhratar

DGM-Operation

NTPC-Mouda STPP

NTPC-Mouda Township, Utkarsh Nagar- Tah-Mouda, Dist-Nagpur-441104( M.S.)

M: 9403964868

Primary Email: shekhardeshbhratar1967@gmail.com

Secondary Email: sddeshbhratar@ntpc.co.in
 
सेवा में
महोदय/महोदया,
मैंने दिनांक 19 अक्टूबर को फ्लिपकार्ट के माध्यम से multipurpose Desk का ऑर्डर (#OD338928146952988100 ) किया था। जिसका पेमेंट भी ऑनलाइन माध्यम से कर दिया था जिसकी डिलीवरी 27 अक्टूबर दिखा रहा था बाद में जिसको बढ़ाकर 30 अक्टूबर कर दिया था फिर इसको बढ़ाकर 1 नवंबर कर दिया था आज 2 नवंबर है अभी तक प्रोडक्ट डिलीवर नहीं हुआ है

मुझे यह बताया जाए की प्रोडक्ट डिलीवर होगा या नहीं होगा वैसे मुझे लगता है की कोई सुनने वाला नहीं है

इससे यह प्रतीत हो रहा है की कंपनी में कोई मैनेजमेंट नहीं है पहले ही मेरी एक शिकायत का कोई समाधान नहीं हुआ है

आप मेरी इस समस्या का समाधान जल्द से जल्द करें।
 
मैंने दिनांक 25 अक्टूबर को फ्लिपकार्ट के माध्यम से दो बेडशीट का ऑर्डर (#OD338979417007716500) किया था। उत्पाद विवरण (Product Details) में दोनों बेडशीट का मैटेरियल 'कॉटन' दर्शाया गया था। ऑर्डर करने के कुछ ही समय बाद उत्पाद डिलीवर कर दिया गया, किंतु प्राप्त हुई दोनों बेडशीट कॉटन की नहीं हैं।

अतः आपसे विनम्र निवेदन है कि इस मामले की जांच कर इन उत्पादों को वापस (Return) लिया जाए और मुझे नियमानुसार कॉटन की बेडशीट उपलब्ध कराई जाए, या फिर मेरे पैसे वापस (Refund) किए जाएं।


फ्लिपकार्ट एक प्रतिष्ठित और विश्वसनीय कंपनी है, और मुझे पूरी उम्मीद है कि आप मेरी इस समस्या का समाधान जल्द से जल्द करेंगे।
 
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