Urgent Escalation: Non-Delivery of Paid Order – Request for Immediate Action

Aman257525

New member
Seller Name
ASIAN RETAIL VENTURES, T1\100, GROUND FLOOR, INDUSTRIAL AREA, PHASE - 1,MANGOLPURI,, NEW DELHI - 110083 GST: 07ABAFA8599B1ZE
Company Name
Flipkart India Private Limited unit no. G-1 to G-8 & G-10, located at Aggarwal City Square, Mangalam Place, New Delhi, North West Delhi, Delhi, 110085 , Delhi, IN-DL, IN - 110085 GSTIN : 07AABCF8078M1Z3 PAN : AABCF8078M
Product Name
asian Mexico-01 Chunky Sneakers,Loafers,Walking Shoes Sneakers For Men WHITE BLACK LGREY 7 MEXIKO-01 | MEXICO- 01cWHTBLKLGRY-7 | IMEI/SrNo: [[]]
Website Name
www.flipkart.com
Customer Care Number
+91 44 7166 780
Loss Amount
582
Ratings
3.00 star(s)
Dear Sir/Madam
I am writing this email to formally complain about a very poor experience with Flipkart regarding my recent order.
I ordered White Colour Asian Shoes But I received brown colour asian shoes So I returned this order because I received item in
different color., but when I received the
parcel, different colour shoes was inside the box and
l immediately raised a return
request on the same day.
The return pickup was scheduled, but till today (29th
date), the product has not been picked up. The delivery
agent calls me but does not come to collect the parcel.He says that the office people are refusing the pickup, which is very disappointing and unprofessional.
Because of this issue
· My money is blocked
•The faulty/missing product is still with me
· I am facing unnecessary mental stress
I trusted Flipkart, but this experience has completely broken my trust. I request you to intervene personally and ensure:
1.Immediate pickup of the return parcel
2. Full refund without any further delay
If this issue is not resolved soon, I will be forced to escalate the matter to consumer court.


Please look into this issue on priority and help me get
justice.
Thank you.

Regards
AMAN
Registered Mobile No : 7835931598
Order ID : OD438858524712042100
 
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