shubham.anand
New member
- Dealer Name
- RELIANCE RETAIL LTD (RELIANCE DIGITAL)
- Company Name
- ACER
- Product Name
- Acer 43 FHD LED Google TV AR43GR2841FDFL.
- Customer Care Number
- +917669610805
- Loss Amount
- 17499
- Ratings
- Opposite Party Address
- C-102, Hinduja Lake Front Estate, Opp-Hulimavu Police Station, Hulimavu, Bangalore, Karnataka 560076
I am writing to formally escalate my unresolved Acer TV service issue.
I have been continuously contacting Acer customer care for the last 3 months regarding a technical issue (Software issue on recovery/reset) with my Acer TV. Despite calling customer support approximately 80–90 times, I have only received repeated assurances that a technician will visit “soon,” but no resolution has been provided till date.
Acer tv support: +91 7669610805 (Indkal Technologies Private Limited)
Acer mail: support@acertvindia.com
Details:
Product: Acer TV AR43GR2841FDFL
Serial Number:2307ATDT43FIX07767
Complaint/Ticket Numbers: JH2604020000501
This prolonged delay and lack of proper support is completely unacceptable and has caused significant inconvenience and mental harassment.
I requested immediately for Technician visit within 48 hours.
Please help me to forward this issue to consumer forum to escalate it. I don't have any option remaining.
Regards,
Shubham Anand
7004686644
I have been continuously contacting Acer customer care for the last 3 months regarding a technical issue (Software issue on recovery/reset) with my Acer TV. Despite calling customer support approximately 80–90 times, I have only received repeated assurances that a technician will visit “soon,” but no resolution has been provided till date.
Acer tv support: +91 7669610805 (Indkal Technologies Private Limited)
Acer mail: support@acertvindia.com
Details:
Product: Acer TV AR43GR2841FDFL
Serial Number:2307ATDT43FIX07767
Complaint/Ticket Numbers: JH2604020000501
This prolonged delay and lack of proper support is completely unacceptable and has caused significant inconvenience and mental harassment.
I requested immediately for Technician visit within 48 hours.
Please help me to forward this issue to consumer forum to escalate it. I don't have any option remaining.
Regards,
Shubham Anand
7004686644
Last edited: