- Dealer Name
- Airtel wifi
- Company Name
- airtel
- Customer Care Number
- 9810012345
- Loss Amount
- 3000
- Ratings
- Opposite Party Address
- india
I am writing to report a severe, ongoing issue with my Airtel Wi-Fi connection in Nashik, Maharashtra, which has persisted for the last six months.
Every single month, my internet connection completely drops out. While Airtel charges me the full monthly rental of approximately ₹1,000, I only receive functioning service for about 10 days out of the month. The customer support team routinely takes up to two weeks just to resolve a single downtime issue.
Because of this constant negligence, I am forced to spend extra money on alternative internet services just to stay connected. It feels like a deliberate attempt to exploit customers—taking full payment while failing to deliver the service promised.
I demand an immediate, permanent fix to this technical issue and a full refund or bill waiver for the periods I was left without internet over the past six months. If this is not resolved immediately, I will be forced to escalate this to the consumer forum Court and terminate my connection.
Every single month, my internet connection completely drops out. While Airtel charges me the full monthly rental of approximately ₹1,000, I only receive functioning service for about 10 days out of the month. The customer support team routinely takes up to two weeks just to resolve a single downtime issue.
Because of this constant negligence, I am forced to spend extra money on alternative internet services just to stay connected. It feels like a deliberate attempt to exploit customers—taking full payment while failing to deliver the service promised.
I demand an immediate, permanent fix to this technical issue and a full refund or bill waiver for the periods I was left without internet over the past six months. If this is not resolved immediately, I will be forced to escalate this to the consumer forum Court and terminate my connection.