Manish romaniya
New member
- Dealer Name
- Kaushalya logistics ltd
- Company Name
- Marq by flipkart
- Product Name
- Marq split inverter 5-in-1 Converertible with turbo cool AC - HSN/SAC 84151010
- Customer Care Number
- 080-45471090
- Loss Amount
- 34440
- Ratings
- Opposite Party Address
- Kaushalya Logistics Limited, 9th Floor, Unit No. 909, Vipul Business Park, Sohna Road, Sector 48, Gurugram, 122004
Dear Chinnappa Karumbaiah Kuppanda ,
I am writing to express my extreme dissatisfaction with the lack of resolution regarding my recent service requests for my MarQ Air Conditioner, purchased via Flipkart in September.
Despite my repeated attempts to seek assistance, the issue remains unresolved. I have placed multiple follow-up calls on the following dates:
note:- i have attached Email chain for everyone reference.
During every interaction, I was assured that my complaint had been "escalated." However, I have yet to receive a definitive answer or a technician visit.
The primary issues are as follows:
I trust you will take the necessary steps to improve your service standards and resolve this matter without further delay. I look forward to your immediate response and a confirmed date for the technician's visit.
I am writing to express my extreme dissatisfaction with the lack of resolution regarding my recent service requests for my MarQ Air Conditioner, purchased via Flipkart in September.
Despite my repeated attempts to seek assistance, the issue remains unresolved. I have placed multiple follow-up calls on the following dates:
- April 16, 2026
- April 18, 2026
- April 20, 2026
- April 22, 2026
note:- i have attached Email chain for everyone reference.
During every interaction, I was assured that my complaint had been "escalated." However, I have yet to receive a definitive answer or a technician visit.
The primary issues are as follows:
- Technical Fault: The outdoor unit is making an excessive and concerning amount of noise.
- Service Delay: My AC is due for its first complimentary service as per the company's terms, yet no action has been taken to schedule this.
I trust you will take the necessary steps to improve your service standards and resolve this matter without further delay. I look forward to your immediate response and a confirmed date for the technician's visit.