Urgent Complaint Against Ola Driver – Harassment of Elderly Parents (CRN: 9614177534)

naruka12

New member
Company Name
Ola Cabs
Website Name
www.olacabs.com
Customer Care Number
+918037102460
Loss Amount
20000
Ratings
1.00 star(s)
Opposite Party Address
2, Hosur road
Koramangala industrial layout
Bangaluru 560095
I am writing to file a formal complaint against the driver (Bhanwar Singh, M: 99286 84265)
of my Ola ride booked on 28th July 2025 at 12:33 PM (CRN: 9614177534) from 22, Gokulpura, Jaipur my home to Jaipur Railway station.

This ride was booked for my elderly parents, and the experience they faced was deeply disturbing and unacceptable:

  • The driver harassed and misbehaved with my parents without any provocation.
  • He insisted on being paid via his personal QR code, even though I had already paid the full amount via UPI in the Ola app.

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  • When my father tried to explain, the driver
  • verbally abused them and forced them to get down in the middle of the road, causing panic and distress.
  • He also threatened to cancel the ride midway, despite requests not to do so. I also asked him that he cant do this and he said I have cancelled, do whatever you can do.
  • This is a clear case of elder abuse, unprofessional behavior, and harassment by driver.
 

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