rnk_samani
New member
- Dealer Name
- realme TechLife washing machine
- Company Name
- realme TechLife washing machine
- Product Name
- realme TechLife washing machine
- Loss Amount
- 50000
- Ratings
Respected Sir/Madam,
I am writing to express my serious concern and dissatisfaction regarding the repair service for my washing machine. Despite raising the service request and receiving multiple updates and assurances from your side, not a single repair visit has been properly completed till date.
I have been continuously receiving messages about technician visits, parts procurement, and revised repair deadlines, with claim IDs including:
• CLAFLK246500833968492
• CLAFLK080194490520540
• CLAFLK167666722781429
On several occasions, I was informed that technicians would visit within 3 days, and later assured that repairs would be completed by different dates (2nd April, 5th April, 10th April, 11th April, 13th April, 17th April, 22nd April, and 25th April 2026). However, despite these repeated commitments, no effective repair service has been provided and the issue remains unresolved.
It is extremely disappointing and inconvenient to face such repeated delays and false assurances. This has caused unnecessary stress, inconvenience, and loss of trust in your service system.
I request you to:
Customer Details:
Name: Ronak Samani
Contact No.: 9033336131
I expect your urgent response and immediate action on this matter.
Regards,
Ronak Samani
I am writing to express my serious concern and dissatisfaction regarding the repair service for my washing machine. Despite raising the service request and receiving multiple updates and assurances from your side, not a single repair visit has been properly completed till date.
I have been continuously receiving messages about technician visits, parts procurement, and revised repair deadlines, with claim IDs including:
• CLAFLK246500833968492
• CLAFLK080194490520540
• CLAFLK167666722781429
On several occasions, I was informed that technicians would visit within 3 days, and later assured that repairs would be completed by different dates (2nd April, 5th April, 10th April, 11th April, 13th April, 17th April, 22nd April, and 25th April 2026). However, despite these repeated commitments, no effective repair service has been provided and the issue remains unresolved.
It is extremely disappointing and inconvenient to face such repeated delays and false assurances. This has caused unnecessary stress, inconvenience, and loss of trust in your service system.
I request you to:
- Arrange immediate repair service without any further delay.
- Provide a clear explanation for the repeated delays and misleading updates.
- Ensure accountability for the inconvenience caused.
Customer Details:
Name: Ronak Samani
Contact No.: 9033336131
I expect your urgent response and immediate action on this matter.
Regards,
Ronak Samani