Unfair Trade Practice by Little Box India – Refund Issued as Forced Coupon Instead of Original Payment

deepkamal

New member
Seller Name
Littlebox india
Company Name
Littlebox india
Product Name
Pleated Waist Cami Short Dress In Maroon, M
Website Name
Littlebox india
Loss Amount
854
Ratings
1.00 star(s)
To,
The Hon’ble Consumer Disputes Redressal Commission
Subject: Complaint against Little Box India for unfair trade practice and improper refund
I, Deepkamal ,am filing this complaint against Little Box India for adopting unfair and misleading trade practices.
I placed an order on their platform and later returned the product. During the return process, I was charged ₹99 as a return fee. However, instead of refunding the remaining amount to my original payment method, the company issued the balance as a gift coupon with a validity of one year.
This action is unjustified and coercive, as it forces me to make another purchase to utilize my own money. If I fail to do so within the stipulated time, the amount will lapse, resulting in financial loss. Such a policy is unfair, non-transparent, and amounts to deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
I respectfully request the Hon’ble Commission to:
Direct the company to refund the remaining amount to my original payment method.
Refund the ₹99 return fee charged.
Award compensation for mental harassment and inconvenience caused.
Take appropriate action against such unfair practices.
I am attaching all relevant documents including order details, return confirmation, and refund proof.
Date: 07/04/2026
Place: bathinda
Complainant
Deepkamal preet
Bathinda
Contact details: 8302662691
 

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