Unfair Deduction from Porter Wallet - CRN: 476411033020

MILAN BHANDARI

New member
Dealer Name
porter
Company Name
porter
Customer Care Number
help@theporter.
Loss Amount
50
Ratings
1.00 star(s)
Opposite Party Address
17/Z/1/c,naskar para,garfa,kolkata,west bengal 700031,india
On 11/09/2026, I completed a trip with ID CRN: 476411033020. The Porter app initially displayed a fare of 282, which updated to 300 upon arrival. The customer paid the updated fare of 300.1 online at the drop location while on a call with me upon delivery of the product. Subsequently, the customer filed a complaint alleging that I collected an additional 50 ein cash.

Based on this complaint, an amount of 50 was deducted from my wallet without requesting my explanation. Since the entire payment was made online directly upon delivery, no cash was provided to me by the customer during pickup or drop-off. I collected only the final fare displayed on the app.

Customer not receive my phone.Please investigate this matter and arrange to refund the deducted amount to my wallet at the earliest. I have attached the following supporting documents for your reference:
 

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