Bike TVS Rider - Taken Full Payment and Not Giving Bike

M

Mrunal Falke

New member
Model
TVS Rider
Dealer Name
Auto Gallery
Company Name
TVS
Customer Care Number
18002587555
Loss Amount
119000
Ratings
4.00 star(s)
Opposite Party Address
Auto Gallery, Building no.2, quarter number 2/7, tukadoji putla square, chota rajbagh, nagpur
Dear Sir

I have purchased new TVS Rider bike from Dighori based showroom named Auto Gallery make full payment and bought new bike at home on TC number plate.
After one month that showroom owner ask to bring the bike to his showroom for RTO number plate registration, so we gave him the bike. Now it is 2 months completed but still he is not returning the bike.
When we ask to return our money as he is not giving the bike so he is also not returning our money. He is just tell us thet he will return in next week, in next week when we call then he again told that he will give in three days.
He gave check but when we deposit it , it gets bounced.

Now he is just making us fool, not returning our money and not giving the bike also

Showroom Details as below:

Auto Gallery, Dighori road, beside lucky mobile, Dighori
Owner name: Akshay Rai
Mobile number: 7709517777

As a consumer we request you to take the necessary action against him and provide our money back from him.

My details is as below

Mrunal Falke
Email: mrunalfalke1995@gmail.com
 
Invoice payment details
 

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Hello @Mrunal Falke

We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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