Hyginus Lobo
New member
- Dealer Name
- DAWNTECH ELECTRONICS PRIVATE LIMITED * F2,Sur No. 122/7c,122/2,122/1,118/1,118/7,131,Ayushi Spaces, Vill. Dohole , N.H-3 , Post- Padgha, Bhiwandi, Thane Mumbai, Maharashtra, 421101
- Company Name
- Toshiba
- Product Name
- TOSHIBA 108 cm (43 inches) V Series Full HD Smart Android LED TV 43V35MP (Black)
- Customer Care Number
- 1800 123 960 96
- Loss Amount
- 20999
- Ratings
- Opposite Party Address
- HYGINUS LOBO
Flat No.3 Plot 12, Bldg.1 Skyview Chs Ltd.
Bhavani Nagar, Marol Maroshi Road, Andheri East
MUMBAI, MAHARASHTRA, 400059
I had purchased a Toshiba TV through Amazon on 13/05/ 2024.
On 1st April 2025, I noticed a few horizontal lines on the screen . I called the Toshiba Customer service no. They sent a TV technician Rakesh( Mob no. 9594452233) to Inspect the TV. He told his Office that the Panel requires replacement.
After a few days I got a
I asked them to Provide the evidence from their Technician Rakesh where it is stated that the TV is damaged. Rakesh gave me the no. of Reliance who are service providers. ( Mob. No. 91527385840)
No one is picking up the Fone. he then provided me the No of his service Manager Imtiyaz Sheikh( 8828334861) . Imtiyaz messaged that he has sent a mail to Head Office but nothing has been done. The TV is 10 months old and there is no child in the House. I live alone and am a senior Citizen.
Please take up this case strongly as it constitutes wilful negligence on the part of the Company which has provided a sub standard Product. The warranty is valid for 2 years.
On 1st April 2025, I noticed a few horizontal lines on the screen . I called the Toshiba Customer service no. They sent a TV technician Rakesh( Mob no. 9594452233) to Inspect the TV. He told his Office that the Panel requires replacement.
After a few days I got a
Service Request Order - 214612273
On 16th April, I got a message from Hisense the Toshiba TV manufacturer that the TV is Physically damaged and if I require service it will be charged.I asked them to Provide the evidence from their Technician Rakesh where it is stated that the TV is damaged. Rakesh gave me the no. of Reliance who are service providers. ( Mob. No. 91527385840)
No one is picking up the Fone. he then provided me the No of his service Manager Imtiyaz Sheikh( 8828334861) . Imtiyaz messaged that he has sent a mail to Head Office but nothing has been done. The TV is 10 months old and there is no child in the House. I live alone and am a senior Citizen.
Please take up this case strongly as it constitutes wilful negligence on the part of the Company which has provided a sub standard Product. The warranty is valid for 2 years.