Girishpandey01
New member
- Company Name
- Thomas Cook (India) Limited
- Website Name
- https://www.thomascook.in
- Customer Care Number
- 1800-2099-100
- Loss Amount
- 78300
- Ratings
- Opposite Party Address
- Punit Kumar
Punit.Kumar@thomascook.in
Domestic Service Delivery
Thomas Cook India Ltd.
Contact: [1800-2099-100]
LEGAL NOTICE
(Through Advocate)
Date: 15 April 2026
To,
Thomas Cook (India) Limited
Through its अधिकारियों / Representatives:
Kumar, Punit/EBIZ/TCIL <Punit.Kumar@thomascook.in>
Joshi, Pragya/EBIZ/TCIL <Pragya.Joshi2@thomascook.in>; DomSDdel <DomSDdel@thomascook.in>; GGNleads <GGNleads@thomascook.in>; Saha, Aryaman/EBIZ/TCIL <Aryaman.Saha@thomascook.in>
Punit Kumar
Domestic Service Delivery
Thomas Cook India Ltd.
Contact: [1800-2099-100] Working Hours: [08:00 AM to 05:00 PM (Mon - Sat)]
Mr. Aryan Saha
Mr. Punit Kumar
Ms. Goutamee
Ms. Pragya Joshi
Subject:
Legal Notice for Cheating, Extortion, Criminal Intimidation, Criminal Breach of Trust, Deficiency in Service & Unfair Trade Practice
Sir/Madam,
Under instructions from and on behalf of my client Mr. Girish, I hereby serve upon you the present legal notice as under:
1. Facts of the Case
1. That my client booked a travel package with your company for a total agreed consideration of approximately ₹3,00,000/-, and paid an advance amount of ₹78,000/- based on your confirmed itinerary and representations.
2. That the agreement between the parties was clear, binding, and did not include any additional charges beyond the agreed amount.
3. That after receiving the advance amount, your representatives have illegally demanded an additional sum of ₹25,000/- (₹22,500 + taxes), which was never part of the agreed terms.
4. That, till date:
No flight tickets have been booked,
No visa processing has been initiated,
No substantial service has been rendered.
5. That your officials are coercing and threatening my client with cancellation of booking in case the illegal demand is not fulfilled.
6. That my client has already incurred financial commitments (train bookings and related expenses) relying upon your confirmed itinerary.
2. Illegal Acts & Criminal Liability
Your actions are illegal and constitute serious criminal offences under both old and new criminal laws:
Under IPC:
Section 420 IPC
Section 384 IPC
Section 503 IPC
Section 406 IPC
Under Bharatiya Nyaya Sanhita, 2023 (BNS):
Section 316 BNS – Cheating
Section 308 BNS – Extortion
Section 351 BNS – Criminal Intimidation
Section 316/318 BNS (as applicable) – Dishonest inducement & related offences
3. Consumer Law Violations
Your conduct also constitutes:
Deficiency in Service
Unfair Trade Practice
under the Consumer Protection Act, 2019.
4. Malafide Conduct
The actions of your company and its representatives clearly demonstrate a malafide intention to extract additional money after taking advance, thereby exploiting the consumer.
5. Client’s Stand
My client is ready and willing to pay the remaining agreed amount.
My client refuses to pay any illegal or arbitrary additional charges.
My client is not cancelling the booking.
6. FINAL DEMAND (LAST OPPORTUNITY)
You are hereby called upon to:
1. Immediately withdraw the illegal demand of ₹25,000/-
2. Proceed with booking as per original agreement without delay
3. Provide written confirmation within 5 DAYS of receipt of this notice
7. CONSEQUENCES OF NON-COMPLIANCE
Failing compliance, my client shall initiate strict legal action against you, including:
A. Civil Proceedings
Complaint before Consumer Commission under the Consumer Protection Act, 2019
Claim for:
Full refund ₹78,000/- with interest
Compensation ₹2,00,000/- or higher
Litigation costs
B. Criminal Proceedings
FIR / Complaint under:
IPC sections mentioned above
Relevant provisions of Bharatiya Nyaya Sanhita, 2023
Proceedings under Section 156(3) CrPC / BNSS before Magistrate
8. Personal Liability
All named officials shall be personally liable for civil and criminal consequences arising out of their acts.
9. Final Warning
This notice is issued as a final and binding opportunity. Any further coercion, delay, or cancellation will be treated as intentional fraud and harassment, inviting strict legal action at your sole risk, cost, and consequences.
Kindly take notice accordingly.
With Regards,
(Advocate) adv Ashish Pandey
Counsel for Mr. Girish
Contact: 9629008000
(Through Advocate)
Date: 15 April 2026
To,
Thomas Cook (India) Limited
Through its अधिकारियों / Representatives:
Kumar, Punit/EBIZ/TCIL <Punit.Kumar@thomascook.in>
Joshi, Pragya/EBIZ/TCIL <Pragya.Joshi2@thomascook.in>; DomSDdel <DomSDdel@thomascook.in>; GGNleads <GGNleads@thomascook.in>; Saha, Aryaman/EBIZ/TCIL <Aryaman.Saha@thomascook.in>
Punit Kumar
Domestic Service Delivery
Thomas Cook India Ltd.
Contact: [1800-2099-100] Working Hours: [08:00 AM to 05:00 PM (Mon - Sat)]
Mr. Aryan Saha
Mr. Punit Kumar
Ms. Goutamee
Ms. Pragya Joshi
Subject:
Legal Notice for Cheating, Extortion, Criminal Intimidation, Criminal Breach of Trust, Deficiency in Service & Unfair Trade Practice
Sir/Madam,
Under instructions from and on behalf of my client Mr. Girish, I hereby serve upon you the present legal notice as under:
1. Facts of the Case
1. That my client booked a travel package with your company for a total agreed consideration of approximately ₹3,00,000/-, and paid an advance amount of ₹78,000/- based on your confirmed itinerary and representations.
2. That the agreement between the parties was clear, binding, and did not include any additional charges beyond the agreed amount.
3. That after receiving the advance amount, your representatives have illegally demanded an additional sum of ₹25,000/- (₹22,500 + taxes), which was never part of the agreed terms.
4. That, till date:
No flight tickets have been booked,
No visa processing has been initiated,
No substantial service has been rendered.
5. That your officials are coercing and threatening my client with cancellation of booking in case the illegal demand is not fulfilled.
6. That my client has already incurred financial commitments (train bookings and related expenses) relying upon your confirmed itinerary.
2. Illegal Acts & Criminal Liability
Your actions are illegal and constitute serious criminal offences under both old and new criminal laws:
Under IPC:
Section 420 IPC
Section 384 IPC
Section 503 IPC
Section 406 IPC
Under Bharatiya Nyaya Sanhita, 2023 (BNS):
Section 316 BNS – Cheating
Section 308 BNS – Extortion
Section 351 BNS – Criminal Intimidation
Section 316/318 BNS (as applicable) – Dishonest inducement & related offences
3. Consumer Law Violations
Your conduct also constitutes:
Deficiency in Service
Unfair Trade Practice
under the Consumer Protection Act, 2019.
4. Malafide Conduct
The actions of your company and its representatives clearly demonstrate a malafide intention to extract additional money after taking advance, thereby exploiting the consumer.
5. Client’s Stand
My client is ready and willing to pay the remaining agreed amount.
My client refuses to pay any illegal or arbitrary additional charges.
My client is not cancelling the booking.
6. FINAL DEMAND (LAST OPPORTUNITY)
You are hereby called upon to:
1. Immediately withdraw the illegal demand of ₹25,000/-
2. Proceed with booking as per original agreement without delay
3. Provide written confirmation within 5 DAYS of receipt of this notice
7. CONSEQUENCES OF NON-COMPLIANCE
Failing compliance, my client shall initiate strict legal action against you, including:
A. Civil Proceedings
Complaint before Consumer Commission under the Consumer Protection Act, 2019
Claim for:
Full refund ₹78,000/- with interest
Compensation ₹2,00,000/- or higher
Litigation costs
B. Criminal Proceedings
FIR / Complaint under:
IPC sections mentioned above
Relevant provisions of Bharatiya Nyaya Sanhita, 2023
Proceedings under Section 156(3) CrPC / BNSS before Magistrate
8. Personal Liability
All named officials shall be personally liable for civil and criminal consequences arising out of their acts.
9. Final Warning
This notice is issued as a final and binding opportunity. Any further coercion, delay, or cancellation will be treated as intentional fraud and harassment, inviting strict legal action at your sole risk, cost, and consequences.
Kindly take notice accordingly.
With Regards,
(Advocate) adv Ashish Pandey
Counsel for Mr. Girish
Contact: 9629008000