Other Item The Company is not responding to any of the query , it's been almost an year

Astha thakur

New member
Dealer Name
Flipkart
Company Name
GREENCHEF APPLIANCES LIMITED
Product Name
Pressure Cooker
Customer Care Number
08049407477
Loss Amount
1100
Ratings
1.00 star(s)
Opposite Party Address
VILL. KEHRIAN, JAWALI, DISTRICT KANGRA, HIMACHALK PRADESH, 176023
My mother had bought a pressure cooker from Greenchef company, in December 2025, and within a month it's plate got a bend on it's own and never worked again. Since it was already under warranty period, I submitted complaint on her behalf and mailed their consumer helpline, they responded initially and asked us to send the broken piece by post to their given address. We sent it as asked, even they said they are sending a replacement piece, but it never reached, I am trying to take a follow-up from their consumer Help desk, but they are not responding to any of my query even after i have sent all the required details from them. This is extremely frustrating. I also have The valid bill and docket number too.
 

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