Terrible experience with flipcart delivery and customer care service

Ashwini

New member
Seller Name
1.Aradhya girl 2. AM enterprice kol 3.Bag sellrer
Company Name
1. Aaradhya collection 2. Accord mercantile 3.Queue
Product Name
1. Ac monster truck 2. Kids cartoon plant ass..3. Queue small makeup bag
Website Name
Flipkart india
Customer Care Number
04445614700
Loss Amount
700
Ratings
1.00 star(s)
Hi,
I ordered 3 different items in bulk.
1. Monster truck ordered 20 pieces - delivered only 8. Some of them were broken so returned them. But refund is done only for returned item. I logged complaint about remaining Missing items within return policy period 15 days ago. Also had a call with flipkart customer service and provided all the details to them as mentioned on call as well as on their site.

2. Kids Wrist band - Ordered 20 delivered only 8. No update on remaining items.
3. Wash bag - Ordered 10 received only 8.

Flipkart customer service promised to resolved this matter within 48 hrs yet there is no reply from them. I called them twice and customer care person said "we can't help now return policy is over".
 
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