Chandra Sekhar Reddy G
New member
- Loss Amount
- 1000
- Ratings
We are having Aqua Guard ( water filter. For this, we requested a service (which is part of the AMC). Technician came October 1st 2026 and did a service. On this service, some defect (water is overflowing from both inlet and outlet) is there and we informed to customer care on October 2nd 2026 and request for the immediate service due to the gravity of the issue. But instead of scheduling it immediately, they scheduled it on October 9th 2026. Even on October 9th, Technician not visited our home and SMS came to my mobile and "Technician Visited and left due to doar lock"., but we are at home only. Again I called the Customer Care and inform the same to them and they said that they will escalate it, but no response. Even today morning also, I called them and request for update and they said that we are escalating issue.
