Varuna Singh
New member
- Seller Name
- Kiran Devi and Harsh Kumar Gupta
- Company Name
- IndiaMART InterMESH Limited
- Product Name
- Monthly Subscription for lead generation
- Website Name
- Indiamart.com
- Customer Care Number
- 918048165936
- Loss Amount
- 9440
- Ratings
- Opposite Party Address
- Prem Nagar, Borivali West, Mumbai
I have a subscription with Indiamart for BtoB lead generation.
The subscription Started in December 2025.
On March I raised a request for cancellation of my subscription.
I received a call from Harsh Kumar Gupta who was clearly told to discontinue my subscription. However, he recorded a wrong statement in his ticket resolution and continued the subscription which was charged to my account for the Month of May. This ticket raised on Indiamart portal was closed on 2nd April 2026. Ticket Number: #10165839
As you can see despite confirming of the cancellation, he did not mention the details of the call in this mail and recorded wrong approval under my name which I did not approve of and neither was I informed. This continuation of subscription is absolutely against my permission and infact despite repeated requests and warnings of a legal action initiation from our end.
I raised my concerns in another ticket on Indiamart portal. Ticket No. #10391931
I received a call from their team of which I have all call records. I’ve repeatedly told them to cancel my subscription and I’ve been writing the same to them. I was clearly promised that it has been canceled and I won’t be charged any further they even gave me a confirmation of the same. On 1st June 2026 I was again charged and my money was taken from my account without my permission.
This is the second time that they have been charging me a subscription fees and taking it directly from my account without my permission and after reapeated confirmation of cancellation.
Kiran Devi’s Mail Confirmation is as follows:
Kiran Devi
Phone No: 918048165936
Email: kiran.devi@indiamart.com
IndiaMART InterMESH Limited
A confirmation was sent to my mail promising that no further deductions will be made from my account.
Below are the details of the deduction made from my account without my permission:
I was charged again on 31st May for June Subscription which I had been repeatedly asking them to cancel. This amount has been deducted against my will and permission. Ref Id: 003671292150
I have been seeking a refund but there is no action and update from their team. ANURAG SHARMA from their team joined the automated chat and randomly left with an automated reply that he will forward the complaint. This is exactly the kind of random confirmation given by Harsh Sharma that was given on his calls from 31st March to 2nd April 2026 while actually committing fraud and taking money from my account without my consent.
I seek
1) Refund of the amounts deducted from my account after my request for cancellation. 4720/- + 4720/- = 9440/-
2) Compensation of 10 lacs for harassment, inconvenience, mental harassment and stress that I suffered due to their forceful deduction of money from my account without my permission and repeated follow up and requests.
The subscription Started in December 2025.
On March I raised a request for cancellation of my subscription.
I received a call from Harsh Kumar Gupta who was clearly told to discontinue my subscription. However, he recorded a wrong statement in his ticket resolution and continued the subscription which was charged to my account for the Month of May. This ticket raised on Indiamart portal was closed on 2nd April 2026. Ticket Number: #10165839
As you can see despite confirming of the cancellation, he did not mention the details of the call in this mail and recorded wrong approval under my name which I did not approve of and neither was I informed. This continuation of subscription is absolutely against my permission and infact despite repeated requests and warnings of a legal action initiation from our end.
I raised my concerns in another ticket on Indiamart portal. Ticket No. #10391931
I received a call from their team of which I have all call records. I’ve repeatedly told them to cancel my subscription and I’ve been writing the same to them. I was clearly promised that it has been canceled and I won’t be charged any further they even gave me a confirmation of the same. On 1st June 2026 I was again charged and my money was taken from my account without my permission.
This is the second time that they have been charging me a subscription fees and taking it directly from my account without my permission and after reapeated confirmation of cancellation.
Kiran Devi’s Mail Confirmation is as follows:
Kiran Devi
Phone No: 918048165936
Email: kiran.devi@indiamart.com
IndiaMART InterMESH Limited
A confirmation was sent to my mail promising that no further deductions will be made from my account.
Below are the details of the deduction made from my account without my permission:
I was charged again on 31st May for June Subscription which I had been repeatedly asking them to cancel. This amount has been deducted against my will and permission. Ref Id: 003671292150
I have been seeking a refund but there is no action and update from their team. ANURAG SHARMA from their team joined the automated chat and randomly left with an automated reply that he will forward the complaint. This is exactly the kind of random confirmation given by Harsh Sharma that was given on his calls from 31st March to 2nd April 2026 while actually committing fraud and taking money from my account without my consent.
I seek
1) Refund of the amounts deducted from my account after my request for cancellation. 4720/- + 4720/- = 9440/-
2) Compensation of 10 lacs for harassment, inconvenience, mental harassment and stress that I suffered due to their forceful deduction of money from my account without my permission and repeated follow up and requests.