swiggy instamart

J

jyotisikha

New member
Company Name
swiggy instamart
Product Name
streax craft repair hair serum
Loss Amount
392
Ratings
1.00 star(s)
I got a damaged product from swiggy instamart regarding which i have also emailed them regarding this with proof of the attached photos
but they clearly denied saying sorry for inconvenience we cannot refund nor will do a replacement of the product
oder id: 224234097148133
date of purchase 9december 2025
product - streax hair serum cost around 392 rs
 

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Hello @jyotisikha

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT'

Hello @Nisha Sehrawat

I'm sorry to hear about your experience with Swiggy regarding your order of the Falafel Hummus Power Bowl from CATERSPOINT. Based on your account, it appears that you encountered unexpected charges and difficulties with order cancellation, leading to significant distress.

Important steps before filing case in the Consumer Forum​

1. Document All Evidence
  • Order Details: Keep records of your order confirmation, payment receipts, and any tracking information.
  • Communication Records: Save all emails, messages, and...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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