Vinit Kumar
New member
- Company Name
- Airtel Broadband
- Customer Care Number
- 07554444121
- Loss Amount
- 587.000
- Ratings
Respected Sir/Madam,
I am writing to formally lodge a complaint against Airtel Fiber for suspension of Wifi services without any proper reason...
I has done wifi recharge for one month validity on 03 Mar 2026, which will expired after 30 days. But Airtel services suspended my wifi service before 30 days and claims to again recharge.....
Whenever I asked them they give false reply....
Despite being a prepaid subscriber with an advance rental paid for four months, I have not had any internet service from Airtel Fiber for the past three days. I have made over 10 calls to Airtel customer care, and each time I am told the issue will be resolved within four hours—yet no action has been taken.
The customer care responses have been repetitive and robotic, including statements such as:
“Sorry for the inconvenience,”
“Give us one last chance,”
“It will be fixed in 4 hours,”
“We are escalating the issue,”
This ineffective support and the lack of accountability have caused significant mental distress. Moreover, I received two SMS messages falsely claiming the issue had been resolved, when no action was taken.
This outage has directly impacted my ability to work and has resulted in professional setbacks. The lack of service, combined with the false assurances and negligence from Airtel, has led to both financial and emotional strain.
Relief Sought:
Compensation for mental harassment and loss of work due to service outage.
EXtension of wifi pack for that time period..
Service Details:
Wi-Fi ID: 024119470466_wifi
Connection Type: Prepaid
Plan Rental: ₹587/month
Plan Validity: 1 months
Plan Quota: Unlimited GB
Plan Speed: 40 Mbps
Registered Email ID: Vineet7288@gmail.com
I request the Consumer Forum to take strict action against Airtel Fiber and ensure that consumer rights are upheld
I am writing to formally lodge a complaint against Airtel Fiber for suspension of Wifi services without any proper reason...
I has done wifi recharge for one month validity on 03 Mar 2026, which will expired after 30 days. But Airtel services suspended my wifi service before 30 days and claims to again recharge.....
Whenever I asked them they give false reply....
Despite being a prepaid subscriber with an advance rental paid for four months, I have not had any internet service from Airtel Fiber for the past three days. I have made over 10 calls to Airtel customer care, and each time I am told the issue will be resolved within four hours—yet no action has been taken.
The customer care responses have been repetitive and robotic, including statements such as:
“Sorry for the inconvenience,”
“Give us one last chance,”
“It will be fixed in 4 hours,”
“We are escalating the issue,”
This ineffective support and the lack of accountability have caused significant mental distress. Moreover, I received two SMS messages falsely claiming the issue had been resolved, when no action was taken.
This outage has directly impacted my ability to work and has resulted in professional setbacks. The lack of service, combined with the false assurances and negligence from Airtel, has led to both financial and emotional strain.
Relief Sought:
Compensation for mental harassment and loss of work due to service outage.
EXtension of wifi pack for that time period..
Service Details:
Wi-Fi ID: 024119470466_wifi
Connection Type: Prepaid
Plan Rental: ₹587/month
Plan Validity: 1 months
Plan Quota: Unlimited GB
Plan Speed: 40 Mbps
Registered Email ID: Vineet7288@gmail.com
I request the Consumer Forum to take strict action against Airtel Fiber and ensure that consumer rights are upheld