- Dealer Name
- WAKEFIT
- Company Name
- WAKEFIT Invocations India Pvt Ltd
- Product Name
- Mattress
- Customer Care Number
- 988 333 3123
- Loss Amount
- 8214
- Ratings
- Opposite Party Address
- 108 Kasturba Nagar Nirman Nagar Jaipur rajasthan
Dear Wakefit Escalation Team,
I am extremely disappointed with the handling of my order (Order ID: ORDER2026077JSQUE).
At the time of purchase, Wakefit committed a delivery date of 20th July 2026. However, without any proper justification, the delivery was postponed to 7th August 2026. Today is 22nd July, the day of my house inauguration, and I still do not have the mattress.
I had placed this order well in advance specifically to ensure everything was ready for the inauguration. Your failure to fulfill your commitment has caused significant inconvenience, disrupted our arrangements, and reflects a complete lack of professionalism and accountability.
Keeping the order stuck in “Order Processing” for such an extended period while repeatedly delaying the delivery is unacceptable. Generic explanations such as “operational constraints” do not justify failing to honor a confirmed commitment.
I demand:
* An immediate explanation for this unacceptable delay.
* The earliest possible dispatch and delivery of my order.
* Appropriate compensation for the inconvenience, loss of time, and failure to meet the promised delivery schedule.
If this issue is not resolved immediately, I will be compelled to escalate the matter by filing a complaint with the National Consumer Helpline and the appropriate Consumer Commission, and I will also share my experience on public review platforms and social media to ensure other customers are aware of the service I have received.
I expect a prompt response and immediate action.
Regards,
Prateek Jain
Order ID: ORDER2026077JSQUE
9828800027
I am extremely disappointed with the handling of my order (Order ID: ORDER2026077JSQUE).
At the time of purchase, Wakefit committed a delivery date of 20th July 2026. However, without any proper justification, the delivery was postponed to 7th August 2026. Today is 22nd July, the day of my house inauguration, and I still do not have the mattress.
I had placed this order well in advance specifically to ensure everything was ready for the inauguration. Your failure to fulfill your commitment has caused significant inconvenience, disrupted our arrangements, and reflects a complete lack of professionalism and accountability.
Keeping the order stuck in “Order Processing” for such an extended period while repeatedly delaying the delivery is unacceptable. Generic explanations such as “operational constraints” do not justify failing to honor a confirmed commitment.
I demand:
* An immediate explanation for this unacceptable delay.
* The earliest possible dispatch and delivery of my order.
* Appropriate compensation for the inconvenience, loss of time, and failure to meet the promised delivery schedule.
If this issue is not resolved immediately, I will be compelled to escalate the matter by filing a complaint with the National Consumer Helpline and the appropriate Consumer Commission, and I will also share my experience on public review platforms and social media to ensure other customers are aware of the service I have received.
I expect a prompt response and immediate action.
Regards,
Prateek Jain
Order ID: ORDER2026077JSQUE
9828800027
