mudit
New member
- Seller Name
- Goboult
- Company Name
- Camions Logistics Solutions Private Limited
- Product Name
- Goboult sapphire blue earbuds
- Website Name
- Goboult.com
- Customer Care Number
- 9289803880
- Loss Amount
- 2000
- Ratings
- Opposite Party Address
- Ground Floor, DLF Tower Plaza, DLF Phase 1, Sector 26 A, Gurgaon, India
Respected Sir/Madam,
I am filing this complaint against GoBOLT for deficiency in service and unfair trade practices.
I placed an order for a Sapphire Blue Earphone through GoBOLT. However, instead of delivering the product that I had ordered, the company delivered an entirely different product.
Immediately after receiving the wrong product, I contacted GoBOLT through their official WhatsApp support and informed them about the issue. As instructed by their support team, a return request was initiated from their end. Their pickup partner collected the incorrect product from me successfully.
Despite collecting the product, GoBOLT has neither refunded the amount that I paid nor delivered the correct product. I have made repeated attempts to contact the company, but they have failed to provide any satisfactory resolution. As a result, I have suffered financial loss, unnecessary inconvenience, and mental harassment.
The actions of GoBOLT clearly amount to deficiency in service, unfair trade practice, and a violation of my rights as a consumer under the Consumer Protection Act.
I therefore respectfully request the Hon'ble Consumer Commission to:
Direct GoBOLT to refund the full amount paid for the order immediately.
Award appropriate compensation for the mental harassment, inconvenience, and loss of time caused due to the company's negligence.
Direct the company to bear any litigation or incidental costs incurred in pursuing this complaint.
Pass any other order that the Hon'ble Commission deems fit in the interest of justice.
Documents Attached:
Copy of the purchase invoice.
Photograph(s) of the incorrect product received.
Screenshots of the WhatsApp conversation with GoBOLT.
Screenshots/details of the return request and pickup confirmation.
Any other supporting documents relevant to the complaint.
I respectfully request the Hon'ble Consumer Commission to take appropriate action against GoBOLT and provide me with the relief sought above.
I am filing this complaint against GoBOLT for deficiency in service and unfair trade practices.
I placed an order for a Sapphire Blue Earphone through GoBOLT. However, instead of delivering the product that I had ordered, the company delivered an entirely different product.
Immediately after receiving the wrong product, I contacted GoBOLT through their official WhatsApp support and informed them about the issue. As instructed by their support team, a return request was initiated from their end. Their pickup partner collected the incorrect product from me successfully.
Despite collecting the product, GoBOLT has neither refunded the amount that I paid nor delivered the correct product. I have made repeated attempts to contact the company, but they have failed to provide any satisfactory resolution. As a result, I have suffered financial loss, unnecessary inconvenience, and mental harassment.
The actions of GoBOLT clearly amount to deficiency in service, unfair trade practice, and a violation of my rights as a consumer under the Consumer Protection Act.
I therefore respectfully request the Hon'ble Consumer Commission to:
Direct GoBOLT to refund the full amount paid for the order immediately.
Award appropriate compensation for the mental harassment, inconvenience, and loss of time caused due to the company's negligence.
Direct the company to bear any litigation or incidental costs incurred in pursuing this complaint.
Pass any other order that the Hon'ble Commission deems fit in the interest of justice.
Documents Attached:
Copy of the purchase invoice.
Photograph(s) of the incorrect product received.
Screenshots of the WhatsApp conversation with GoBOLT.
Screenshots/details of the return request and pickup confirmation.
Any other supporting documents relevant to the complaint.
I respectfully request the Hon'ble Consumer Commission to take appropriate action against GoBOLT and provide me with the relief sought above.
