- Model
- Tata Tiago PPF
- Dealer Name
- Sub Motors Okhla Service Center
- Company Name
- Sub Motors Pvt Ltd Delhi
- Loss Amount
- 55000
- Ratings
- Opposite Party Address
- Basement ground floor, Plot No. 13A Lajpat Nagar-4 Delhi
I purchased a Tata Tiago in the month of November and visited the Tata Service Centre in Okhla. The service team (Vineet Shakya) sold me a PPF coating with a 5-year warranty, with claiming unlimited benefits on 22nd Dec 2024. After the purchase, I received a warranty card dated Jan 10th, 2025, via email.
However, within a short period (15-20 days after the service), my car's PPF started peeling off in some areas. When I approached the service centre to avail the warranty, they surprisingly demanded payment for the repair.
I have an email (attached) from Sub Motors committing to the 5-year warranty with no limitations. Despite this, they're now denying the warranty claim. My car has been at the service centre for 4 days, and I'm not getting any response.
However, within a short period (15-20 days after the service), my car's PPF started peeling off in some areas. When I approached the service centre to avail the warranty, they surprisingly demanded payment for the repair.
I have an email (attached) from Sub Motors committing to the 5-year warranty with no limitations. Despite this, they're now denying the warranty claim. My car has been at the service centre for 4 days, and I'm not getting any response.