Stoppage of services by Coaching Center and Refund of Fees

Lakhmichand

New member
Institute Name
FIITJEE LTD
Customer Care Number
7825895400
Loss Amount
800000
Ratings
5.00 star(s)
Opposite Party Address
FIITJEE HOUSE 29 A KALU SARAI
SARVAPRIYA VIHAR NEW DELHI 110016
My son ((Name:Satvik) got admission in FIITJEE BRANCH FARIDABAD (study centre-19) vide registration No. 3110021922910230032 for two year classroom programme for JEE (Advanced) weekend contact Classes on 12 Jan 2024. We opted for two years coaching Programme.
In January we came to learn that the coaching centre has stopped services. We visited the study centre also but shocked to see that there was no staff available at the centre. While inquiry through telephone it was intimated by the coordinator and other staff that they have left the FIITJEE Institute and they can’t provide any further service.
It is a great set back to us as this act is going to be affecting the studies of my son. We have paid all Fees related to two years course. As this institute has totally failed in fulfilling its commitment despite taking all fees. We want all our fees back and demurrage charges of 5 lacs (We will have to incur such charges in arranging another coaching etc.
 

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Hello @Lakhmichand Ji,

We suggest you to immediately file a case against them for the refund.

The process is very simple, you need to create an account in E-Jagrit portal.

After the verification, you need to upload 4 main files and supporting files.

1) Affidavit
2) Memo of Parties
3) Index
4) Events

And supporting documents like Aadhar Card, Bills etc... (Depending upon the Event file)

The forum will review your case and files and update you accordingly.

In Consumer Forum, your documentation part should be strong.

If still have a question feel free to contact us again..

Thanks
 
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