Spa has suddenly closed, and not responding at all. I have annual executive membership.

abhijaymitra

New member
Hotel Name
Spa Studio VR Mall
Website Name
https://g.co/kgs/cA6n4yd
Customer Care Number
8550855064
Loss Amount
17700
Ratings
1.00 star(s)
Opposite Party Address
Spa Studio, Level 2, Spa Studio, VR Mall, Whitefield Rd, Devasandra Industrial Estate, Mahadevapura, Bengaluru, Karnataka 560048
I had taken Annual executive membership at this spa, Spa Studio in VR Mall, [Google Search], with 23 complimentary sessions guaranteed over the next one year [until 23-11-2025].
However, since the past few weeks, they are not taking any appointments and not even responding properly to texts etc.
Angela [9106891454] claims to be managing the spa and herself says she has no idea if the spa is going to reopen or not.
She has even proceeded to block my numbers on phone/whatsapp disconnecting any communication.
Kindly help me with this, it is 17700 INR of hard earned money
The official numbers of the spa are as follows: 8550855064, 8550855074
Thank you
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Hello,

This is not a Consumer Case, you need to visit your nearest police station to register a complaint.

You can file a Complaint in the Consumer Forum, if the spa was open.

Thanks
 
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