Soulful trip scam/fraud

danush Kumar G

danush Kumar G

New member
Hotel Name
Soulful trip
Company Name
Soulful trip
Website Name
https://soulfultrip.com/
Customer Care Number
08048527549
Loss Amount
1240000
Ratings
1.00 star(s)
Complainant: Danush Kumar G (Co-applicant: Priyanka R)
Opposite Party 1: Soulful Trip Private Limited (CIN: U52291KA2025PTC197198), Cunningham Road, Bengaluru.
Opposite Party 2: K Zabiulla Khan (Sales Representative).

The Fraud: On October 26, 2025, the Complainant was induced into a 5-year holiday membership (ID: SFT0113).
Payments Made: ₹1,20,000 was swiped via ICICI credit card on October 29, 2025 (converted to a 24-month EMI layout). An additional ₹4,000 was extorted via PhonePe to OP 2's personal number on June 03, 2026, as a fake "activation fee".
The Deficiency: Immediately after taking the money, the agents blocked all communication channels and the company completely vacated its registered Bengaluru office overnight, rendering zero service.

Full refund of ₹1,24,000 with 18% interest.
₹50,000 compensation for mental agony and ₹10,000 for litigation costs
 

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Hello @danush Kumar G

We have carefully reviewed the details of your complaint against Soulful Trip Private Limited and Mr. K Zabiulla Khan.

As per your submission, on October 26, 2025, you were sold a 5-year holiday membership (ID: SFT0113). You paid ₹1,20,000 via your ICICI credit card on October 29, 2025, which was converted into a 24-month EMI plan. Subsequently, on June 3, 2026, you were asked to pay an additional ₹4,000 via PhonePe directly to the sales representative's personal number, described as an "activation fee."

You have stated that immediately after these payments were made, all communication channels from the company's side were blocked, and the company vacated its registered office in Bengaluru overnight, resulting in no service being provided to you.

You are seeking a full refund of ₹1,24,000 along with 18% interest, ₹50,000 as compensation for mental agony, and ₹10,000 towards litigation costs.


You need to file a case against the Director/Chairman of Soulful Trip Private Limited.

First collect all the details and contact some good consumer advocate to prepare all the legal files, then upload all the files at e-jagriti portal.

Thanks
 
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