I ordered 26 kgs of Sree BELL Special karnool Sona Masoori rice from blinkit app. When I open the rice bag the smell is not good but I thought after washing and cooking rice the smell will gone because there is no bugs and Packed date also 09/02/2026 only so I thought rice was good but after cooking also the smell remains same . So I called the customer care and said what happened but they refused for replacement and refund because I cooked some rice from 26 kg . The fact is I am unable to take pictures or video of the rice smell but every time I eat I feel why I am eating this kind of rice with Rs 1279 so I want justice.
Thank you for reaching out. We noticed that you are facing the similar problem with Blinkit that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
This is very common issue and can be solved without filing the case before the Consumer Commission.
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We recommend that you first call theBlinkIt customer care at "011-40592373" and also send an email to the customer care department of the BlinkIt (grievance.officer@blinkit.com), clearly outlining your concerns, attach images showing the expiration date of the product, mention the transection details and request to Refund the amount.
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If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
