Shipment damage: I got my shipment broken, DSO display was damage and DTDC isn't replying

S

shank380

New member
Dealer Name
Bareilly branch DTDC
Company Name
DTDC
Customer Care Number
+91 96069 11811
Loss Amount
200000
Ratings
3.00 star(s)
Opposite Party Address
Survey No. 134/1, 134/2, 130/3, Dehu Road, Katraj Bypass, Tathawade, Pune - 411 033, Maharashtra, India
Hello sir,

Greetings of the day,

This is the second complaint, I received the damage shipment from DTDC. Digital oscilloscope display found damage. I raised the complaint at the DTDC and but not getting single mail from them.

The value of the key sight DSO is around INR 200000.

I want compensation amount from the DTDC.

So please look into this matter on priority.
 

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Hello @shank380

We understand that the DTDC has not responded to your emails, despite you having all the necessary supporting images.

In such a situation, we suggest that you proceed by sending a legal notice to the Chairman and Managing Director (CMD) of the DTDC, formally requesting compensation. Kindly allow them a 15-day period to respond to the notice.

If you do not receive any response within this timeframe, please revert to us. We will then guide you through the process of filing a case in the Consumer Forum.

Please let us know if you need assistance in drafting the legal notice or have any further questions.

Best regards,
 
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