- Dealer Name
- SHADOWFAX x NYKAA
- Company Name
- SHADOWFAX
- Customer Care Number
- +91-80681 72518
- Loss Amount
- 1500
- Ratings
- Opposite Party Address
- Tardeo, Mumbai
Shadowfax delivery partner, Mr. Suresh Kumar (Rider ID: 2787-3168).
On the date of delivery, he attempted to persuade me to make a cash payment directly to him instead of following the authorised payment process associated with my order. Despite being informed that I would only make payments through the official platform, he continued to insist that I pay him directly. His conduct was misleading, inappropriate, and caused me considerable distress. As a consumer, I should not be subjected to pressure to make unauthorised payments or be placed in a position where I have to question the legitimacy of a delivery representative’s demands. Attaching his rider details here.
On the date of delivery, he attempted to persuade me to make a cash payment directly to him instead of following the authorised payment process associated with my order. Despite being informed that I would only make payments through the official platform, he continued to insist that I pay him directly. His conduct was misleading, inappropriate, and caused me considerable distress. As a consumer, I should not be subjected to pressure to make unauthorised payments or be placed in a position where I have to question the legitimacy of a delivery representative’s demands. Attaching his rider details here.
