Severe deficiency of service and unresolved Wi-Fi and TV internet issues since 2021 by Bharti Airtel.

deepatra

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Dealer Name
Airtel
Company Name
Airtel LTD
Customer Care Number
198
Loss Amount
100000
Ratings
5.00 star(s)
Opposite Party Address
Deepak kumar patra , Space Town , block -1/103 , gadakan , bhubaneswar - 751017 , odisha
Dear Sir/Madam,

Ref: Broadband Connection ID: 067429567086
Registered Mobile Number: 7501122331

This is to serve as a final formal notice regarding the persistent and unaddressed technical issues with my Airtel Wi-Fi, television, and home telephone services.

Despite multiple complaints registered since the year 2021 via numerous emails and service requests, Airtel has consistently failed to provide a stable internet connection. Over the years, no permanent resolution has been offered, and my grievances have not been taken seriously by your customer service or technical teams. This constitutes a severe deficiency of service and unfair trade practices under the Consumer Protection Act.

Please take note that if these long-standing issues are not completely resolved within 7 business days from the receipt of this email, I will be compelled to approach the National Consumer Disputes Redressal Commission (NCDRC) / Consumer Court to seek formal legal remedy, compensation for mental harassment, and a full refund for the period of deficient service.

I expect a swift response with a concrete resolution plan.

Yours sincerely,
Deepak kumar patra
Registered Mobile Number: 750112233
Airtel Wi-Fi Connection ID: 067429567086
 

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