SCAMMED BY KWABEY FASHION

JAI

New member
THEY ADVT THREE TSHIRTS IN 999 AS A STUDENT I THOUGHT IT WAS GENUINE OFFER AND I ORDERED THEM NEXT DAY THEY REFUNDED THE AMOUNT INTO THEIR WALLET IT'S NOT EXPECTED CAUSE PRE PAID ORDER GET REFUNDED INTO ORIGINAL PAYMENT SOURCE WHEN I TRIED TO TALK TO THEIR CUSTOMER SUPPORT THEY IGNORED ME FOR 2 DAYS WHEN I SOMEHOW FINALLY CONNECTED TO THEM THEY PROMISE ME REFUND IN 2 WEEKS NOW ITS 11 DAY AND I NOTICED THAT THEY HAD BLOCKED ME NOW I CAN'T USE MY WALLET MONEY CAUSE THEY REMOVED EVERY GOOD PRODUCT IN RANGE AND IF SOMEHOW I ORDER USEFUL TO STILL MY 200 WILL BE STUCKED INTO THEIR WALLET I KNOW THEIR FACTORY IT'S NEARBY BUT AS A STUDENT I FEEL UNSAFE IF I GO THERE I CAN'T DO ANYTHING
 
Hello @JAI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to care@kwabey.com outlining your issue, including order details and any previous correspondence and request to Refund within 7 days.

Offline:
M/s Ciarr Industries Private Limited,
11/14 Deshmesh Colony, Main Rd Noorwala,
Kakowal, Basti Jodhewal, Ludhiana- 141007, Punjab, India


View Sample Email Notice: Notice to CMD of the Company


If they already refunded the amount and provided you the reference number but the amount is not reflecting in your account, please contact your bank or payment provider.

This step not only gives the Kwabey a chance to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Best regards,
Thanks
 
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