tinku Kumar
New member
- Hotel Name
- Sasta safar
- Company Name
- Sasta safar
- Website Name
- www.sastasafar.com
- Customer Care Number
- 74288 06900
- Loss Amount
- 17514
- Ratings
I was booking the air tickets from sastasafer.com and just as I made the payment, I recieved a call after 5 minutes from the agency. The person over the call informed that my booking was not done because of the price change and gave me two options 1) refund the payment and 2) Manual booking. I asked to cancel the booking and refund my payment. But within 5 minutes, they just send me a random ticket that does not have the genuine information related to confirmed booking as I tried checking on the airlines websites. I have also come across a judgement against the same agency on a case which seems similar to mine from the consumer court. The copy is attached in the supporting docs. I requested them to provide the genuine tickets or refund my money. But there is no response on this. I have also requested SBI bank to reverse that UPI payment and they said it will take 12 weeks time to look into the matter and verify. I request you to please look into the matter and get my money back.
