Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required

Tousif

New member
Seller Name
Flipkart
Company Name
Flipkart
Product Name
Emma Matress
Website Name
https://www.flipkart.com/
Customer Care Number
NA
Loss Amount
13999
Ratings
1.00 star(s)
Opposite Party Address
Flipkart
Hi Team,

I’m facing an issue with the reverse pickup for the below order. The item has already been picked up, but the refund is not processed and the app is showing the return as cancelled.

I have a video recording confirming the pickup, and the delivery executive also confirmed he would update the status after reaching the hub. However, the return now shows as cancelled.

I returned the item due to quality issues. Sharing the pickup recording and vehicle number for your reference. Request you to please check and update on this at the earliest.

Order ID: OD336206895394649100

Product Name : Emma Germany Black Orthopaedic Roll Pack 6 inch Queen High Resilience (HR) Foam Mattress (L x W: 72 inch x 60 inch)
 
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