- Seller Name
- Flipkart
- Company Name
- Flipkart
- Product Name
- Acer nitro V15-41
- Website Name
- Flipkart
- Customer Care Number
- 1800-425-365-36
- Loss Amount
- 56000
- Ratings
I brought a laptop on 24/9/25 and it arrived on 29/9/25 after some days of use it power button stop working and i rised a complaint on 5/10/25.As per them the tech visit was to be done in 12/10/25 and replacement in 14/10/25
But on 12/10/25 there were no tech visit and i filled complaints on Flipkart customer care from 12/10/25 to 20/10/25 and almost 8 complaint where rised till 20/10/25 but there where no reply
Till 22/10/25 there been a call and the tech visit was completed on 24/10/25 with a one month delay after purchase ,after which they a asked for a 48-72 hours enquiry time.
On 26/10/25 there where a call and email from Flipkart customer care asking for the details of the tech visit and a send a document provided by the technical staff to Flipkart via email as per they asked and they again asked a 72 hours of time
After passing the 72 hours they call again and said there where a delay and it will take another 72 hours to do anything
But I am a college student and brought this laptop for my final year college project work as my old laptop was too slow to work with.But after this one month delay I have do forcefully do my work in my old laptop
But now after this one month delay I don't trust Flipkart and need a refund for my product instead of replacement as it been one month and the purpose of my purchase is not fulfill and i need a refund immediately as it been delayed so long.
Till now there not been a correct confirmation related to the product from Flipkart and every thing is foggy to me from them
I filed a complaint in customer service online of government too about my problem
So please kindly consider my complaint and take necessary action as this been happening to many people by Flipkart
But on 12/10/25 there were no tech visit and i filled complaints on Flipkart customer care from 12/10/25 to 20/10/25 and almost 8 complaint where rised till 20/10/25 but there where no reply
Till 22/10/25 there been a call and the tech visit was completed on 24/10/25 with a one month delay after purchase ,after which they a asked for a 48-72 hours enquiry time.
On 26/10/25 there where a call and email from Flipkart customer care asking for the details of the tech visit and a send a document provided by the technical staff to Flipkart via email as per they asked and they again asked a 72 hours of time
After passing the 72 hours they call again and said there where a delay and it will take another 72 hours to do anything
But I am a college student and brought this laptop for my final year college project work as my old laptop was too slow to work with.But after this one month delay I have do forcefully do my work in my old laptop
But now after this one month delay I don't trust Flipkart and need a refund for my product instead of replacement as it been one month and the purpose of my purchase is not fulfill and i need a refund immediately as it been delayed so long.
Till now there not been a correct confirmation related to the product from Flipkart and every thing is foggy to me from them
I filed a complaint in customer service online of government too about my problem
So please kindly consider my complaint and take necessary action as this been happening to many people by Flipkart