Return not pickup and refund not process

Vipul garg

New member
Seller Name
Da URBAN
Company Name
Da URBAN
Product Name
Classic Black Revolving | Height Adjustable | Kitchen / Café / Stores | Leatherette Bar
Website Name
Flipkart India Private Limited
Loss Amount
3417
Ratings
1.00 star(s)
Dear Teams,

I am writing this email to formally complain about a very poor experience with Flipkart regarding my recent order.

I ordered Da urban Bar stool, but when I received the parcel, only the lower case was inside the box and the top leather seat were missing. I immediately raised a return request on the same day.

The Tech visit and return pickup was scheduled, but till today (20th date), the product has not been picked up and even tech visit not done. I call customer Team regular interval but they only extent the date which is very disappointing and unprofessional.

Because of this issue:
• My money is blocked
• The faulty/missing product is still with me
• I am facing unnecessary mental stress

I trusted Flipkart, but this experience has completely broken my trust. I request you to intervene personally and ensure:
1. Immediate pickup of the return parcel
2. Full refund without any further delay

If this issue is not resolved soon, I will be forced to escalate the matter to consumer court.

Please look into this issue on priority and help me get justice.
 

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