Dileep
New member
- Seller Name
- Ajio
- Company Name
- Netplay
- Product Name
- Netplay mens bombay jacket
- Website Name
- Ajio platfrom
- Loss Amount
- 2499
- Ratings
Hi Team,
I had ordered one bombay men jacket netplay brand dress on the AJIO app, which were delivered on 9 jan. Due to the wrong product recevied I initiated a return on the same day.
However, the return process has been extremely frustrating. Despite my timely initiation, the delivery team never contacted me for pickup. the return status was marked as "Return cancelled due to operational issues",
is contradictory.
I waited until 21th jan, but there was no
communication from AJIO or the delivery team. Since then, I have made multiple attempts to contact customer support. Each time, I am asked to wait 2 business days, which has now extended to over two months with no resolution. Calls are often disconnected without explanation, and when I call back, there are no records of the previous interaction. Even the so-called subject matter experts have no clarity on the issue, and I'm repeatedly told that no manager is available.
This has caused significant inconvenience and a complete lack of trust in the service. Below are the details of the order and multiple complaints I've raisedBelow are the details of the order and multiple complaints I've raised:
Order ID: Fn0679602506
Return ID 1: RT202346964
Return ID 2:
Complaint IDs:
COM00100534112(Raised on 19/1/2026)
COM00100347553(Raised on 17/1/2026)
COM00100157979 (Raised on 15/1/2026)
COM00100194508(Raised on 12/1/2026)
I have also sent multiple emails, but the responses have been vague and unhelpful.
After exhausting all available channels without resolution, I am raising this concern here as a last resort. I request your urgent intervention to ensure my return is processed and refunded promptly. Looking forward to a swift and satisfactory resolution
I had ordered one bombay men jacket netplay brand dress on the AJIO app, which were delivered on 9 jan. Due to the wrong product recevied I initiated a return on the same day.
However, the return process has been extremely frustrating. Despite my timely initiation, the delivery team never contacted me for pickup. the return status was marked as "Return cancelled due to operational issues",
is contradictory.
I waited until 21th jan, but there was no
communication from AJIO or the delivery team. Since then, I have made multiple attempts to contact customer support. Each time, I am asked to wait 2 business days, which has now extended to over two months with no resolution. Calls are often disconnected without explanation, and when I call back, there are no records of the previous interaction. Even the so-called subject matter experts have no clarity on the issue, and I'm repeatedly told that no manager is available.
This has caused significant inconvenience and a complete lack of trust in the service. Below are the details of the order and multiple complaints I've raisedBelow are the details of the order and multiple complaints I've raised:
Order ID: Fn0679602506
Return ID 1: RT202346964
Return ID 2:
Complaint IDs:
COM00100534112(Raised on 19/1/2026)
COM00100347553(Raised on 17/1/2026)
COM00100157979 (Raised on 15/1/2026)
COM00100194508(Raised on 12/1/2026)
I have also sent multiple emails, but the responses have been vague and unhelpful.
After exhausting all available channels without resolution, I am raising this concern here as a last resort. I request your urgent intervention to ensure my return is processed and refunded promptly. Looking forward to a swift and satisfactory resolution
