- Hotel Name
- Bus travel Issue - refund pending
- Company Name
- Redbus India Private Limited
- Website Name
- Redbus
- Customer Care Number
- 099456 00000
- Loss Amount
- 4700
- Ratings
Hi Respected Sir/Madam,
I booked a 5 bus ticket from Redbus app on-line, operator Prasanna travels. Boarded/pick-up place Tadepalligudem, Andhra Pradesh, date 27th August 2026 TO drop Bangalore, Karnataka, date 28th August 2026.
Ticket #TV9R7354****
PNR 392597TH
The Bus was break down, no bus arranged, As they mentioned full refund will return -1-2 days. As of now nothing is provided. My own transport arranged for my 5tickets.
For 5 tickets I paid Rs.4700 INR. since 3 weeks completed still they are not refund my amount. When I try to connect Redbus team, they not responded.
Please help me for return my refund
many complaint was raised
Here are the cases associated with your booking TV9R7354****:
Case ID: 3394**** | Issue: Others | Status: Closed
Case ID: 3395**** | Issue: Refund | Status: Open
Case ID: 3398**** | Issue: Call Drop | Status: Closed
Case ID: 3407**** | Issue: Exceptional Refund | Status: Open
Case ID: 3407**** | Issue: My bus broke down or delayed | Status: Closed
Case ID: 3384**** | Issue: My bus broke down or delayed | Status: Re-Open
Case ID: 3384**** | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Case ID: 3384**** | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Please reach out us for further information phn : 8919318779; rajeshyadav.a.839@gmail.com
[
Dear RedBus Support Team,
We are writing on behalf of a consumer regarding a booking of 5 bus tickets made through the RedBus app with Prasanna Travels.
The bus broke down, and no alternative transportation was arranged. The consumer was informed that the full refund would be processed within 1–2 days. However, more than three weeks have passed, and the refund of ₹4,700 is still pending. The consumer had to arrange alternative transportation at their own expense.
The consumer has already contacted RedBus support, but the matter remains unresolved.
The booking is associated with the following cases:
Please do not close the complaint without resolving the refund issue.
]
I booked a 5 bus ticket from Redbus app on-line, operator Prasanna travels. Boarded/pick-up place Tadepalligudem, Andhra Pradesh, date 27th August 2026 TO drop Bangalore, Karnataka, date 28th August 2026.
Ticket #TV9R7354****
PNR 392597TH
The Bus was break down, no bus arranged, As they mentioned full refund will return -1-2 days. As of now nothing is provided. My own transport arranged for my 5tickets.
For 5 tickets I paid Rs.4700 INR. since 3 weeks completed still they are not refund my amount. When I try to connect Redbus team, they not responded.
Please help me for return my refund
many complaint was raised
Here are the cases associated with your booking TV9R7354****:
Case ID: 3394**** | Issue: Others | Status: Closed
Case ID: 3395**** | Issue: Refund | Status: Open
Case ID: 3398**** | Issue: Call Drop | Status: Closed
Case ID: 3407**** | Issue: Exceptional Refund | Status: Open
Case ID: 3407**** | Issue: My bus broke down or delayed | Status: Closed
Case ID: 3384**** | Issue: My bus broke down or delayed | Status: Re-Open
Case ID: 3384**** | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Case ID: 3384**** | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Please reach out us for further information phn : 8919318779; rajeshyadav.a.839@gmail.com
[
Dear RedBus Support Team,
We are writing on behalf of a consumer regarding a booking of 5 bus tickets made through the RedBus app with Prasanna Travels.
The bus broke down, and no alternative transportation was arranged. The consumer was informed that the full refund would be processed within 1–2 days. However, more than three weeks have passed, and the refund of ₹4,700 is still pending. The consumer had to arrange alternative transportation at their own expense.
The consumer has already contacted RedBus support, but the matter remains unresolved.
The booking is associated with the following cases:
- Here are the cases associated with your booking TV9R73543721:
- Case ID: 33949300 | Issue: Others | Status: Closed
- Case ID: 33956532 | Issue: Refund | Status: Open
- Case ID: 33989778 | Issue: Call Drop | Status: Closed
- Case ID: 34074347 | Issue: Exceptional Refund | Status: Open
- Case ID: 34074278 | Issue: My bus broke down or delayed | Status: Closed
- Case ID: 33847567 | Issue: My bus broke down or delayed | Status: Re-Open
- Case ID: 33847671 | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
- Case ID: 33847672 | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Please do not close the complaint without resolving the refund issue.
]
