- Policy Name
- Aspire titanium+
- Company Name
- Policy bazar(Niva Bupa)
- Customer Care Number
- 18002088787
- Loss Amount
- 10662
- Ratings
- Opposite Party Address
- Stilt floor,unit no:2,Building no:2B,maximus towers,mindspace, cyberabad,madhapur, serlingampally mandal,hyderabad, telangana-5000081
I purchased a Niva Bupa Aspire Titanium Plus health insurance policy worth ₹5 lakhs through Policybazaar on May 12 last year. At the time of purchasing the policy, I clearly informed the representatives, Mr. Nagaraju and Mr. Narasimha Rao, that I have diabetes and specifically asked them to suggest a policy with better maternity benefits.
However, they did not properly explain the policy terms, benefits, exclusions, waiting periods, or other important details to me before issuing the policy. I paid ₹10,662 as the premium based on the information and assurances provided by them.
Therefore, I kindly request you to investigate this matter and arrange a refund of the amount I paid, if permissible under the applicable rules and policy terms. I would also request you to take appropriate action regarding the way the policy was sold to me and the lack of proper assistance provided afterward.
Please treat this matter seriously and provide me with a written resolution at the earliest.
Thank you.
However, they did not properly explain the policy terms, benefits, exclusions, waiting periods, or other important details to me before issuing the policy. I paid ₹10,662 as the premium based on the information and assurances provided by them.
Therefore, I kindly request you to investigate this matter and arrange a refund of the amount I paid, if permissible under the applicable rules and policy terms. I would also request you to take appropriate action regarding the way the policy was sold to me and the lack of proper assistance provided afterward.
Please treat this matter seriously and provide me with a written resolution at the earliest.
Thank you.