- Seller Name
- Flipkart
- Company Name
- Flipkart
- Product Name
- one plus air buds
- Website Name
- Flipkart
- Loss Amount
- 1839
- Ratings
- Opposite Party Address
- Gairsain
Dear Flipkart Team,
I am writing this email with great disappointment regarding a recent order I placed on Flipkart for a OnePlus Air Buds product.
Unfortunately, the item delivered to me is not the same product that I ordered. In addition, the product received is defective and not in proper working condition. This experience has been extremely frustrating and disappointing.
I have attempted to initiate a return request multiple times through the Flipkart app. However, each time my return request has been rejected without a satisfactory resolution.
I kindly request you to look into this matter on priority and provide an appropriate solution at the earliest. I expect either a replacement with the correct product or a full refund for the defective and incorrect item delivered to me.
I have already contacted your customer care team regarding this issue, but unfortunately, I have only been disappointed.
Your representatives informed me that they are unable to help me and that my product cannot be returned. They clearly stated that I am not eligible for either a replacement or a refund. Moreover, they refused my request to escalate the matter or connect me with a senior manager.
I am extremely dissatisfied with the way my concern has been handled and request that this issue be reviewed and resolved at the earliest.
I trust that Flipkart values customer satisfaction and will resolve this issue promptly.
Thank you for your attention and support. I look forward to a positive response from your end
With warm regards,
Praveen Kumar
Order ID: OD437734618201452100
[Registered Mobile Number: 8755839951
praveenkum508@gmail.com│
I am writing this email with great disappointment regarding a recent order I placed on Flipkart for a OnePlus Air Buds product.
Unfortunately, the item delivered to me is not the same product that I ordered. In addition, the product received is defective and not in proper working condition. This experience has been extremely frustrating and disappointing.
I have attempted to initiate a return request multiple times through the Flipkart app. However, each time my return request has been rejected without a satisfactory resolution.
I kindly request you to look into this matter on priority and provide an appropriate solution at the earliest. I expect either a replacement with the correct product or a full refund for the defective and incorrect item delivered to me.
I have already contacted your customer care team regarding this issue, but unfortunately, I have only been disappointed.
Your representatives informed me that they are unable to help me and that my product cannot be returned. They clearly stated that I am not eligible for either a replacement or a refund. Moreover, they refused my request to escalate the matter or connect me with a senior manager.
I am extremely dissatisfied with the way my concern has been handled and request that this issue be reviewed and resolved at the earliest.
I trust that Flipkart values customer satisfaction and will resolve this issue promptly.
Thank you for your attention and support. I look forward to a positive response from your end
With warm regards,
Praveen Kumar
Order ID: OD437734618201452100
[Registered Mobile Number: 8755839951
praveenkum508@gmail.com│