Request for Assistance – Refund Not Received from Company for Over a Year

[Rajgupta]

Seller Name

Shiva kumar Chapagai

Company Name

SPH Bohara Technology Pvt ltd

Product Name

1672290719958

Customer Care Number

8918465187

Loss Amount

1800

Ratings

1.00 star(s)

Opposite Party Address

Baneshwari Mahal, Ward 46, Narmada Bagan Road, Champasari, Siliguri - 734003

Dear Sir/Madam,

I am writing to respectfully seek your help regarding a refund issue I have been facing for the past one year. Despite repeated follow-ups, the company has not returned my money.

One year ago, I made a payment to the company for their services, but to this day, the promised service was not delivered and the refund has not been processed. I have tried contacting them multiple times, but there has been no proper response or resolution from their side.

I am now left with no option but to request your kind intervention in this matter. Please help me get my rightful refund from the company. I am ready to provide all necessary documents, receipts, and communication records related to the transaction.
1. Company Name: SPH Bohara Technology pvt ltd
Contact no: 89184 65187/ 83719 61985
2.Company address:Baneshwari Mahal, Ward 46, Narmada Bagan Road, Champasari, Siliguri - 734003
3. Date of Transaction: 11/7/24
4.Amount Involved: 1800
5.Email id:pmwanine@gmail.com

Your support in this matter would be greatly appreciated.

Thank you for your time and understanding.

 

[Rajgupta]

Requesting to Give Refund

 

[TeamMember]

Hello @Rajgupta

Before proceeding further, we recommend that you first send an email to the customer care department of the SPH Bohara Technology, clearly outlining your concerns and requesting to Refund the Amount. This step not only gives the company a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks

 

[Rajgupta]

I have sent you multiple emails regarding my refund, but I have not received any proper response from your side. Every time, I am only told, “I will send the money,” but no action has been taken so far.

It is very disappointing to see such repeated false promises without any result. I kindly request you to process my refund immediately and stop making further excuses.

If I do not receive a resolution soon, I will be forced to escalate this matter to the appropriate consumer authorities or cyber crime cell.

I hope for a quick and genuine response this time.
Thanks you.